Location: Detroit, MI US
Inside the Role
Interns will gain knowledge and experience through exciting and real-life learning opportunities. Interns must work in accordance with DTNA’s core values of passion, respect, integrity and discipline. Internship positions can be located at various DTNA locations across the US. We are looking for high performing and motivated individuals in various areas within DTNA organizations. DTNA internships begin each summer in May or June.
The DDC IT Department supports critical business operations across manufacturing, logistics, governance, security, development, and data analytics. The Shop Floor Operations team maintains stable IT systems for 24/7 production, supporting assembly and machining environments. The Logistics IT team supports applications used in internal and external warehouse operations, with a focus on service delivery, operational performance, and risk mitigation.
Governance and Security are embedded across all work to ensure compliance and protect our systems and data. Data Analytics and Development drive innovation through custom solutions incorporating automation (including RPA), application creation and enhancements, and data solutions. The Digital Transformation Intern will support real-world initiatives that modernize processes and improve efficiency including AI initiatives.
Responsibilities include helping manage and track IT requests, assisting with documentation and project coordination, and participating in cybersecurity awareness efforts. Interns will gain exposure to the full IT lifecycle from intake and procurement through delivery, governance, and compliance while working alongside experienced professionals.
Interns in this role may have the opportunity to transition into a full-time position subject to manager evaluations and business availability.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Salary placement is determined by your anticipated graduation year and ranges between $21 - $29 per hour.
Benefits include
- Professional development and networking events, including resume reviews/mock interviews
- Housing and transportation stipend
- Employee resource groups
- Event ticket offering (based on corporate availability)
What You Drive at DTNA
Support end-to-end delivery of IT and data initiatives - Assist with new IT projects and development tasks by gathering user requirements, mapping current and future workflows, creating basic wireframes/mockups, and collecting/validating data to support development, testing, and deployment activities.
Hands-on AI agent prototyping and build support - Contribute directly to departmental AI initiatives by helping design, prototype, and iterate AI assistants/agents. Translating business problems into agent workflows (intents, conversation paths, escalation/hand-off, success criteria), drafting and refining prompts, system instructions, and tool-use patterns, building prototypes using tools like Copilot Studio
Supporting experimentation LLM platforms (OpenAI, Claude, Bedrock) for comparison testing and prompt strategy, assisting with identifying source documents, FAQs, preparing content for retrieval-based experiences, creating test plans and running structured evaluations for accuracy, completeness, and consistency, testing, quality, and continuous improvement, execute functional test cases for new features (including AI-assisted features) and document results, validate AI outputs and help tune responses.
Documentation and knowledge management (including AI solutions) - Help write and maintain project and operational documentation (requirements, data flows, application logic, dependencies, SOPs). Contribute to AI documentation such as use cases, prompt patterns, evaluation results.
Cross-functional collaboration and project support - Work with business analysts, technical analysts, developers, data engineers, data scientists and business partners during planning and implementation. Support project tracking with status updates and action items.
Operational support (IT Service Management) - Assist with monitoring and managing support tickets in the IT ticketing system (triage, routing, communication, and follow-up).
Lead and support efforts to foster an inclusive and welcoming workplace culture where everyone belongs
Job description provided by Daimler Truck.
View the original posting
