ERP Application Engineer

The ERP Application Engineer is responsible for the configuration, integration, support, and continuous improvement of E470’s enterprise resource planning (ERP) environment, which supports core financial, procurement, human resources and payroll, asset management, and reporting functions. This position serves as a technical bridge between IT and the business, translating operational needs into reliable, secure, and well-documented system solutions.

The ERP Application Engineer will play an active role in the selection, implementation, and transition to E470’s next-generation ERP platform, as well as in supporting the existing environment until cutover. The role requires strong technical skills that are applicable across ERP platforms, sound judgment, and the ability to collaborate with business users, vendors, and IT colleagues. Examples of Duties Configure, maintain, and support ERP modules and workflows, including finance, procurement, HR/payroll, and asset management, in accordance with business requirements and best practices.

Participate in ERP vendor evaluation and selection activities, including requirements gathering, demonstrations, scoring, technical due diligence, and fit-gap analysis. Support ERP implementation and data migration efforts, including data mapping, cleansing, conversion, validation, and reconciliation between legacy and new systems. Design, build, and maintain integrations between the ERP and other enterprise systems (such as tolling and customer service platforms, banking, payroll, and reporting tools) using APIs, web services, middleware, and file-based interfaces.

Develop and maintain reports, dashboards, and analytics in support of financial, operational, and regulatory reporting needs. Analyze business processes and recommend improvements, automation, and configuration changes that increase efficiency and reduce manual effort. Manage user security, roles, and access controls, and support internal and external audit requirements including segregation of duties and change control.

Provide tier 2/3 application support, troubleshoot and resolve issues, and perform root cause analysis for incidents and recurring problems. Plan and execute system upgrades, patches, releases, and enhancements, including testing, documentation, and deployment coordination. Develop and execute test plans, including unit, integration, regression, and user acceptance testing. Create and maintain technical documentation, configuration records, process flows, and training materials; train and support end users.

Work with vendors, implementation partners, and managed service providers to ensure quality deliverables and effective issue resolution. Monitor system performance, availability, and data integrity, and support disaster recovery and business continuity planning for ERP systems. Perform other duties as assigned. Qualifications 5+ years of experience supporting, configuring, or implementing enterprise ERP applications, preferably in finance, procurement, or HR/payroll modules.

Working knowledge of core business processes such as general ledger, accounts payable and receivable, purchasing, budgeting, fixed assets, and payroll. Experience with ERP integrations using APIs (REST/SOAP), middleware or integration platforms, and scheduled data interfaces. Proficiency in SQL and relational databases, and experience with reporting and analytics tools. Experience with data migration, data mapping, and data quality validation.

Familiarity with scripting or programming languages (such as Python, JavaScript, PowerShell, or Java) and low-code/workflow tools is desirable. Understanding of cloud (SaaS) and hybrid application architectures, identity and access management, and IT security practices. Experience with system testing methodologies, change management, and software development lifecycle practices. Ability to gather requirements, document processes, and communicate technical concepts clearly to non-technical audiences.

Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities and work both independently and as part of a team. Experience in a public-sector, governmental, or regulated environment, or with an ERP selection or implementation project, is a plus. Relevant vendor or industry certifications (such as those offered by ERP vendors, PMP, ITIL, or similar) are a plus. Supplemental Information Bachelor’s degree in Information Systems, Computer Science, Accounting/Finance, Business Administration, or a related field, or an equivalent combination of education and experience.