Senior/ Manager, Regulatory Transformation

Location: Singapore

[What the role is]

You will be part of the Regulatory Transformation team, supporting delivery of the next phase of regulatory consolidation, and advancing the vision of a one-stop health regulatory hub. Working with regulatory, corporate and other stakeholder teams, you will coordinate transition initiatives, facilitate process improvements, and help translate the hub vision into an implementable roadmap. The role combines programme management, stakeholder engagement, change management and governance to support a smooth transition and more effective, efficient and sustainable regulatory operations.

[What you will be working on]

Deliver the next phase of regulatory consolidation

Drive and work with regulatory teams, corporate functions and MOH stakeholders to facilitate the consolidation

Track and facilitate resolution of cross-workstream issues and escalate matters requiring management guidance or decisions.

Support staff onboarding, operational stabilisation and post-implementation reviews, working with process owners to monitor service continuity and capture lessons learnt.

Advance the one-stop health regulatory hub

Support alignment among stakeholders on the outcomes and priorities of the one-stop health regulatory hub, and translate these into an implementable roadmap with defined owners, milestones and outcomes.

Work with multidisciplinary teams to scope and implement prioritised initiatives that deliver early improvements and build foundations for longer-term transformation.

Map regulatory processes and stakeholder journeys, identify gaps and improvement opportunities, and facilitate the co-design of practical solutions with relevant teams.

Support identification of the competencies and capabilities needed to deliver the roadmap, and coordinate related capability-building efforts.

Support change management and stakeholder engagement

Plan and coordinate engagement with staff, regulatory teams, Professional Boards and Councils, and other relevant stakeholders.

Develop communications and engagement materials to explain changes, gather feedback and support adoption of new processes and ways of working.

Capture and share transformation progress, findings and learning points across teams.

Maintain governance and delivery oversight

Provide secretariat support for relevant transformation governance forums, including preparing meeting materials, recording decisions and tracking follow-up actions.

Prepare progress reports and recommendations for management, highlighting delivery risks, dependencies and matters requiring decisions.

Support development and monitoring of performance indicators to assess transition outcomes and progress towards transformation goals.

[What we are looking for]

Qualifications and relevant experience

• Relevant experience in programme or project management, transformation, organisational change or process improvement.
• Experience coordinating work across multiple teams and engaging stakeholders with differing priorities.
• Experience in healthcare, regulation or the public sector would be an advantage.

Skills and attributes

• Strong analytical, planning and communication skills, with the ability to translate broad objectives into practical actions and manage concurrent priorities.
• Good stakeholder engagement and facilitation skills, with the ability to build alignment across teams.
• Ability to work independently and collaboratively, navigate ambiguity and exercise sound judgement.
• Training or practical experience in human-centred design or business process re-engineering (BPR) would be an advantage.
• The successful candidate will be offered a 1-year contract (with option for automatic renewal for a further one year) in the first instance.
• Shortlisted candidates would be contacted within 30 days from the closing date of the advertisement. We regret that only shortlisted candidates would be notified.