- Advise prospective investors on the most suitable business setup, facilities, products, and services based on their operational and commercial requirements.
- Act as the primary relationship contact for existing customers seeking business expansion, relocation, consolidation, or diversification opportunities.
- Understand customers' business plans and recommend appropriate land, warehouses, offices, showrooms, logistics facilities, and value-added solutions.
- Proactively identify and develop new business opportunities through direct engagement with prospects, partners, agents, and referral networks.
- Build and maintain strong relationships with investors and key decision-makers to support customer retention and business growth.
- Provide customers with expert guidance on company establishment, licensing, leasing, regulatory requirements, and operating within the free zone.
- Prepare commercial proposals and support negotiations in line with approved commercial policies and pricing frameworks.
- Coordinate with internal departments and external authorities to facilitate the customer's setup or expansion requirements.
- Maintain continuous engagement with customers throughout their investment lifecycle to identify cross-selling, upselling, and expansion opportunities.
- Monitor market trends, customer requirements, competitor activities, and industry developments to identify new opportunities and provide market intelligence.
- Ensure all customer opportunities, pipeline activities, and sales transactions are accurately maintained within the designated systems.
- Achieve individual sales, revenue, and customer acquisition targets while maintaining high levels of customer satisfaction.
- Prepare periodic pipeline, conversion, and business development reports for management review.
- Represent the organization during customer meetings, site visits, exhibitions, and promotional events.
- Ensure a seamless and positive investor experience by proactively addressing customer concerns, coordinating solutions, and maintaining effective stakeholder communication.
- #LI-SA4
Job description provided by DP World.
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