Key Responsibilities
- Manage end-to-end operations relating to Cyber and Non-Cyber Statutory Notices received across the Bank.
- Ensure timely review, validation, processing, and closure of notices in line with regulatory and legal requirements.
- Act as the primary point of contact for internal stakeholders, law enforcement agencies, legal teams, compliance, and business units.
- Monitor adherence to prescribed TATs, productivity, and quality metrics.
- Drive governance and process controls to ensure zero regulatory breaches.
- Lead investigations and escalations related to high-priority statutory notices.
- Ensure accurate maintenance of records, documentation, trackers, and audit trails.
- Identify opportunities for process improvement, automation, and digitization.
- Prepare MIS, dashboards, management reports, and regulatory submissions.
- Handle internal and external audits, compliance reviews, and regulatory inspections.
- Manage team performance, workforce planning, coaching, and employee development.
- Collaborate with technology teams for system enhancements and process efficiencies.
- Ensure implementation of risk and control frameworks within the function.
Desired Candidate Profile
- Graduate/Postgraduate from a recognized university.
- 8–12 years of experience in Banking Operations, Statutory Notice Handling, Regulatory Operations, Compliance Operations, Legal Operations, or Similar Functions.
- Strong understanding of cyber notices, regulatory notices, court orders, summons, attachment orders, and law enforcement requests.
- Experience in managing teams and driving operational excellence.
- Strong stakeholder management and communication skills.
- Knowledge of banking regulations, compliance requirements, and operational risk management.
- Proficiency in MS Excel, PowerPoint, and MIS reporting.
Job description provided by Kotak Mahindra Bank.
View the original posting
