JOB SUMMARY & SCOPE The Global Senior Operations Business & Pricing Analyst builds & implements the digital tools and reporting systems that give the organization clear visibility into operations, offering, commercial, and pricing performance. This leader will work closely with cross-functional operations teams so that these reporting ecosystems support and reinforce business objectives. KEY ACCOUNTABILITIES Build and maintain pricing models, dashboards, and analytical tools that give clear visibility into margins, discounting, competitive positioning, and profitability across services portfolio.
Partner with commercial, offering, and operations teams to turn pricing insights into actionable recommendations and ensure service pricing decisions stay aligned with broader business goals and the overall reporting ecosystem. Analyze market trends, competitor pricing, and customer feedback to optimize pricing models Conduct financial analysis to predict revenue and market share impacts of pricing changes Prepare reports, charts, and graphs of findings.
Assesses findings and makes recommendations to purchasing personnel regarding feasibility of manufacturing or buying needed products. Partner with sales, marketing, finance, and business development to support pricing decisions and ensure compliance with internal policies Design, implement, and refine pricing processes; support alternative pricing structures and evaluate differential benefits. Provide technical expertise for high‑priority pricing projects, including RFPs, proposals, and pricing change implementations EDUCATION + EXPERIENCE + KEY TRAITS Bachelor’s degree in finance, economics, business, accounting, engineering, marketing, statistics, or related field; MBA or master’s degree preferred 5–8+ years in financial analysis, complex analytics, scenario modeling, and pricing strategy; exposure to professional services or systems development proposals Advanced Microsoft Excel; SQL; familiarity with NetSuite, SAP HANA, Tableau, PowerBi, Salesforce; knowledge of pricing principles and strategy Strong analytical, problem‑solving, and communication skills; ability to interpret complex data and present findings to stakeholders Excellent oral and written communication skills and strong customer service skills Strong attention to detail and ability to work in a fast‑paced environment TYPICAL PERFORMANCE TARGETS SERVICE DELIVERY: Sustained, measured excellence in project & process delivery COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement INNOVATION: Step changed delivery in safety, quality, and/or cost LANGUAGE SKILLS Primary language used in daily operations is English.
Additional primary company languages include Spanish, French, and Dutch. Read and interpret documents, procedure manuals and various correspondence from both internal and external. Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization. SUPERVISION Role does not require supervision of direct or indirect reports. DECISION MAKING + REASONING Able to take accountability and responsibility for business target delivery and decision making.
WORKING RELATIONSHIPS Peak Operations Management Team Commercial Operations Team IT Offering & Product Management
Job description provided by Peak Technologies.
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