Senior SFCC Developer

We are looking for a Senior SFCC Developer to join our team and play a key role in supporting and maintaining a large-scale Salesforce Commerce Cloud environment. In this role, you will handle production incidents, deliver fixes, and collaborate with cross-functional teams to ensure the stability and performance of mission-critical e-commerce systems. Responsibilities Triage and resolve production incidents, defects, and service requests within agreed service levels Analyse logs, job failures, and API errors to identify root causes Deliver targeted hotfixes and patches following change control and release procedures Support scheduled jobs, data feeds, and catalogue imports, and fix failures when they occur Maintain runbooks and knowledge base articles for recurring issues Assist with release deployments and post-release monitoring, with rollback ready Collaborate with QA to reproduce and verify defects, and with architects on recurring problems Track and report on resolution times and ticket trends Requirements 5+ years of experience developing and supporting Salesforce Commerce Cloud B2C, including SFRA or comparable frameworks Strong debugging skills in SFCC Script, ISML, and JavaScript, with the ability to read and interpret logs Experience with REST APIs and JSON, and familiarity with SCAPI or OCAPI Proficiency in Git and controlled deployment practices Capability to work under time pressure with a clear, methodical approach Excellent communication skills to effectively collaborate on a large-scale project within a multi-vendor team environment Nice to have Experience working within ITIL-based support processes Salesforce Commerce Cloud Developer certification Exposure to payment, tax, or ERP integration support India Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)