Lead Assistant Manager - Business Analyst

Key Responsibilities

• Lead Documentation Efforts: Own the creation and maintenance of detailed documentation including user stories, functional specifications (FSDs), and acceptance criteria.
• Sprint Planning & Execution: Collaborate with engineering and Scrum teams to plan sprints, prioritize backlogs, and ensure timely delivery of features.
• Story Management: Write, refine, and manage user stories in the product backlog, ensuring clarity and alignment with business goals.
• Scrum Team Integration: Act as the voice of the customer within the Scrum team, participating in all agile ceremonies and ensuring continuous alignment between business and technical teams.
• Validation Leadership: Coordinate with QA and business users to validate features and ensure they meet acceptance criteria and business expectations.
• Business Translation: Serve as a liaison between business stakeholders and engineering, translating complex business needs into clear technical requirements.

Education

Bachelor’s degree

Experience

• 3+ years of experience as a Product Owner or in a similar role within an Agile/Scrum environment.
• Strong understanding of Agile methodologies and product lifecycle management.
• Excellent communication, documentation, and stakeholder management skills.
• Experience with tools such as Jira, Confluence, or similar.
• Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

Preferred Experience

Experience with Healthcare IT, claims processing preferred

Certified Scrum Product Owner (CSPO) or equivalent certification.

Additional Core Strengths and Skills

Teamwork: Working collaboratively with others to achieve common goals and positive results.

Continuous Learning: Creating the environment and processes to ensure continuous learning, leading to an increasing capacity to create the future – at an individual and organizational level.

Customer Advocate: Always keeping the customer “top of mind”, from daily interactions through seeking and understanding current and future needs.

Manage Change: Managing, leading, and enabling the process of change and its effect on individuals and the organization.

If you're ready to be more than an employee and join a team where your contributions shape the narrative of innovation, this is your moment. Apply now, and let's embark on a journey where your skills and ambitions find their perfect match. Become a vital part of EXL's mission to redefine what's possible.

What We Offer

• EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
• From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
• You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.
• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned as a senior level professional as advisors.
• Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
• Soft Skills • Strategic communicator with executive presence and strong storytelling ability

• Bias for ownership and accountability—drives outcomes, not just deliverables
• Ability to lead through influence, ambiguity, and complexity
• Trusted mentor and culture-builder in global team settings

• Working Hours General Shift – 8.00 AM to 5.00 PM
• Flexibility needed during U.S. go-lives and global cross-functional syncs.
• Master’s / Bachelor’s degree from top tier colleges with good grades, preferably from an Engineering Background