- Manage a team of 15-18 Analysts.
- Ensure daily productivity, accuracy, and SLA adherence.
- Manage escalations involving complex fraud cases.
- Coordinate with Client teams on critical incidents. Internal fraud operations documentation highlights deepfake detection, tampering analysis, document verification, fraud review, and governance oversight.
- Coordinate team tasks, assist in project management, handle customer inquiries, and prepare reports.
- Graduate 2 - 5 Years
Job description provided by EXL Service.
View the original posting
