EXL Service Technology/Software

Manager

Kochi, India Hybrid Full-time

The Manager – Accounts Payable will lead the end‑to‑end AP function for our insurance client within the SGU_F&A Ops > IMU Insurance L&A division of exl Service.com (India) Private Limited. The role combines operational excellence with strategic stakeholder engagement, ensuring accurate invoice processing, timely payments, effective travel & expense handling, and robust reconciliation activities while mentoring a high‑performing team.

Oversee full‑cycle invoice processing and ensure compliance with client policies.

Manage payment execution, including ACH, wire transfers, and check runs.

Supervise travel & expense (T&E) validation, approval, and reimbursement.

Resolve vendor and internal queries promptly to maintain strong relationships.

Conduct vendor and bank reconciliations, identifying and correcting discrepancies.

Coordinate with cross‑functional stakeholders to align AP processes with business needs.

Lead, coach, and develop a team of AP analysts and coordinators.

Monitor key performance indicators (KPIs) and drive continuous improvement initiatives.

Ensure adherence to regulatory and audit requirements for insurance finance operations.

Prepare and present regular AP performance reports to senior management.

Bachelor’s degree in Finance, Accounting, Business Administration or related field; MBA or CA preferred.

5+ years of progressive experience in Accounts Payable, preferably in insurance or financial services.

Demonstrated experience leading and developing AP teams.

Strong knowledge of invoice processing, payments, T&E, and reconciliation best practices.

Proficiency with ERP systems (e.g., Peoplesoft, Oracle) and MS Excel.

Excellent stakeholder management and communication skills.

Analytical mindset with ability to interpret data and drive process improvements.

Knowledge of regulatory and audit requirements in the insurance sector.

Ability to work under pressure and meet tight deadlines.

Fluent in English; additional Indian language proficiency is a plus.

Job description provided by EXL Service.
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