Strategy & Performance Associate

Who are we

At Go-Ahead London, we don’t just operate buses — we keep a city running.

As the capital’s largest bus operator, with over 2,500 vehicles across 18 locations, we play a vital role in millions of journeys every day. We are now expanding our in-house strategy & Performance team and introducing an exciting new opportunity(s): Strategy & Performance Associate

Go-Ahead London is the capital's largest bus operator, offering excellent career progression and development opportunities. As part of our team, you will play a vital role in keeping London moving while being supported by a company that invests in its people and encourages professional growth.

Role: Strategy & Performance Associate

Location: Merton (Head Office), SW19 1DN

Contract: Full Time / Permanent

Working Hours: 38hrs per week

Salary: Competitive

Application: Please apply before the 27th of October 2026 at 17:00

About The Role Join Go-Ahead London’s Strategy & Performance team at a time of rapid and exciting change. As Strategy & Performance Associate, you will play a pivotal part in shaping and executing the strategic direction of the company through data analysis, reporting and implementing commercial and operational improvement projects across a wide range of functions.

Key Responsibilities

• Using, developing and maintaining reporting and associated tools (SQL, Power BI, or equivalent) to track performance and operational KPIs
• Data analysis of operational and other performance data to identify trends, root causes, and improvement opportunities
• Collaborate with working and director-level stakeholders across the business to drive commercial improvement in line with the business's strategic priorities
• Contribute to shaping and executing data-led projects, from problem definition through to implementation, in line with Go-Ahead London’s strategic priorities

About You

• Degree (2:1 or above preferred), any discipline
• Strong analytical and quantitative problem-solving ability
• Proficient technical skills including Microsoft Office Suite, Power BI and/or SQL
• Confident communicator, comfortable presenting to working and director-level stakeholders
• 1–2 years' relevant experience preferred; strong graduate candidates also considered
• Comfortable operating in a fast-moving, evolving environment
• Why Join Us?
• Drive real change, improving efficiency and sustainability in London’s bus network.
• Career progression opportunities within Go-Ahead London.
• We offer a range of benefits including a pension scheme, 20 days holiday, and a travel pass for London Buses and the Tube Network.

Equality, Diversity & Inclusion (EDI)

• Go-Ahead London is committed to creating a diverse and inclusive workplace. We welcome applications from women and from people of all backgrounds, including those from under-represented groups.
• We are an equal opportunities employer and select candidates based on merit and ability.
• If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.