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Enterprise SaaS

Freshworks CRM is hiring. 117 roles are open right now.

Browse the openings below to see requirements, locations, and pay where available. Scoutify can fill in and send your application to the ones that match your search.

HQSan Mateo, CA
Posted (90d)94

[01] HIRING NOW

See Freshworks CRM's current openings.

We update these listings as we find new roles and learn that others have closed.

Open roles

117

Posted (90d)

94

Posted range

—

Roles with the most current openings

Sales
38 roles
Sales Engineer
18 roles
Account Executive
15 roles
Software Engineer
11 roles
Account Manager
9 roles

Let Scoutify apply to Freshworks CRM for you.

Applying by hand takes about 10 minutes per role. Scoutify fills in and sends the application for you when a role matches your search.

Don’t let your pipeline dry up while you prep.

Scoutify can apply to jobs that match your search while you prepare for interviews. Your first 3 applications are free.

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[03] VISA SPONSORSHIP

U.S.-only hiring history.

Freshworks CRM has no H-1B petition history we can find.

No H1B sponsorship history

Source: USCIS H-1B Employer Data Hub. Classifications: yes (5+ approvals), conditional (1-4), no (0).

[04] WHERE THEY'RE HIRING

Where Freshworks CRM is hiring.

These are the cities named in current job listings. A role can appear in more than one city. Remote roles may also appear in these cities and can have location requirements.

Top cities by open roles

San Mateo, California
38 roles
Chennai, Tamil Nadu, IN
16 roles
London, England, GB
15 roles
Boston, Massachusetts
14 roles
Bengaluru, Karnataka, IN
11 roles
Hyderabad, Telangana, IN
5 roles
Berlin, State of Berlin, DE
4 roles
Paris, Île-de-France, FR
3 roles

Remote: 14 positions

+9 more locations

[05] OFFICES

Where Freshworks CRM works.

Freshworks CRM office locations

© Mapbox © OpenStreetMap

We've mapped 2 Freshworks CRM offices across 2 cities, including 2950 S Delaware St, San Mateo, CA 94403-2577, so you know where you'd report before you apply.

Also in: Philadelphia

Office data © OpenStreetMap contributors

[06] LAYOFF HISTORY

What past rounds looked like.

Freshworks CRM has had 3 reported layoff rounds on public record since 2020. We list these because candidates routinely tell us they wish they had known before applying. Context, not a verdict.

Reported rounds

3

Headcount cut

204across 2 of 3

Most recent

Jun 8, 2023

Round size not disclosed

Source

Mar 16, 2023

114 roles (~2% of staff)

Source

Dec 15, 2022

90 roles (~2% of staff)

Source

Source: Layoffs.fyi, public record

[07] FROM THE POSTINGS

What the job postings tell us.

These details come from the linked postings. Benefits and working arrangements can differ by role and location.

Freshworks is unable to provide visa sponsorship for the channel growth role it is hiring for.

Source posting

Freshworks has fostered an environment that welcomes colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.

Source posting

The UK channel growth role sits at the center of an effort to displace incumbent ITSM and CX platforms through SI-led delivery.

Source posting

Sources reviewed 2026-10-19.

[08] ABOUT

What Freshworks CRM does.

Freshworks builds service software for employee and customer experience, including CX and IT solutions with AI features. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, use it to power their employee and customer experience operations.

[09] SECURITY PROGRAM

Freshworks CRM accepts vulnerability reports.

A public bug bounty signals that Freshworks CRM treats outside security researchers as collaborators, not threats. Coordinated disclosure happens through the channel below.

[10] INTERVIEW PREP

Going through their loop?

Review the skills in Freshworks CRM's job descriptions, practice relevant exercises, and explore any available candidate-reported questions.

[11] HOW TO APPLY

Your resume lands in SmartRecruiters.

Freshworks CRM uses SmartRecruiters for applications. Follow the job link to complete the employer’s form and review its requirements.

Scoutify checks Freshworks CRM's career page for new listings.

Because Freshworks CRM hires through SmartRecruiters, you can auto-apply to new Freshworks CRM jobs with Sniper, which submits the SmartRecruiters form for you minutes after a matching role posts. Sniper sends one application per posting, and the employer's confirmation email for most applications lands in Scoutify Mail.

ATS identified from the application URLs on Freshworks CRM's recent postings

[14] FAQ

Questions people ask about Freshworks CRM.

Not covered here? Email support@scoutify.com.

Is Freshworks CRM hiring?

Scoutify currently lists 117 open roles at Freshworks CRM. Follow the job links to check requirements and apply on the employer's career site.

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