Sustaining Engineering Program Manager

Location: Aurora

Job Description Summary

The Sustaining Engineering Program Manager is responsible for leading cross-functional programs that support the ongoing performance, compliance, reliability, manufacturability, and lifecycle management of released products within GE HealthCare's MR business.

This role serves as a critical liaison across Engineering, Sourcing, Quality, Manufacturing, Regulatory Affairs, Product Management, Service, and Suppliers to drive engineering changes, compliance initiatives, supplier-driven changes, installed base support activities, and long-term product sustainability.

This position is focused on sustaining and lifecycle management activities for existing products rather than new product development. The successful candidate will help ensure continued product performance, regulatory compliance, manufacturing continuity, supply chain stability, and customer satisfaction throughout the product lifecycle.

The ideal candidate brings a strong engineering background, demonstrated program management experience, exceptional communication skills, and a passion for solving complex technical and operational challenges through cross-functional collaboration.

Key Responsibilities

• Lead sustaining engineering programs from initiation through execution.
• Drive engineering change management activities involving Engineering, Quality, Manufacturing, Sourcing, Regulatory Affairs, and Suppliers.
• Manage Supplier Change Request (SCR) intake, assessment, prioritization, stakeholder alignment, and implementation.
• Support compliance-related projects and regulatory requirements to ensure ongoing product availability and shipment readiness.
• Facilitate cross-functional problem-solving and risk mitigation efforts.
• Develop program plans, milestones, metrics, and dashboards.
• Evaluate installed-base support decisions aligned with long-term product and platform strategies.
• Drive process improvements and operational efficiencies across sustaining engineering activities.
• Provide clear communication and executive-level updates regarding risks, issues, tradeoffs, and recommendations.
• Build strong partnerships across functional teams to drive execution excellence and accountability.

Required Qualifications

• Bachelor's degree in Engineering or related technical discipline.
• 5+ years of experience in engineering, sustaining engineering, program management, operations, or related technical environments.
• Demonstrated experience leading cross-functional projects or programs within hardware-based product organizations.
• Engineering background with the ability to understand technical challenges, evaluate tradeoffs, and facilitate engineering problem-solving.
• Strong communication and influence skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong analytical, critical thinking, and problem-solving skills.
• Experience navigating ambiguity and managing competing priorities.
• Demonstrated ability to drive execution, influence stakeholders, and deliver business outcomes.
• Strong organizational skills with attention to detail and follow-through.
• Continuous improvement mindset with a proven ability to identify inefficiencies and improve execution.

Preferred Qualifications

• Medical device industry experience.
• Experience with Engineering Change Management (ECM).
• Experience managing Supplier Change Requests (SCR).
• Product lifecycle management experience.
• Compliance or regulatory project experience.
• Knowledge of UL, ETL, and IEC standards.
• PMP certification.
• Agile project management experience.
• Master's degree in Engineering or related discipline.