GE HealthCare Technology/Software

Global Program Manager, Customer Experience Center

Remote Full-time

Location: Waukesha

Job Description Summary

The Global Program Manager is the Senior Director’s second-in-command and the operational backbone of the CEC. You will turn the CEC operating model into reality: the visit process, the systems that run it, the vendors that support it and the budget that funds it. Before opening, you will drive launch readiness across design, equipment, content, installation and technology. After opening, you will run a program built to deliver white-glove experiences at scale, from roughly 170 visits a year toward 300.

This is a build role. You will design the standard work, runbooks and governance, stand up the Nexus briefing platform and its Salesforce integration, and give the CEC the data it needs to prove its commercial value.

Position Summary

Additional Locations: Remote, Remote

Job description provided by GE HealthCare.
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