Google Technology/Software

Quality Program Manager, YouTube Trust and Safety

Dublin, Ireland In person Full-time

Build/Support a global quality program, driving consistency and continuous improvement across workflows/processes. Support, design, and deploy quality programs for data labeling for AI/ML. Improve Key Performance Indicators by evolving the Quality Assurance system to better identify, measure, and improve opportunities in processes, tools, and training. Work alongside YouTube’s Product, Enforcement, and Partner teams to prepare for product launches and keep pace with product and policy changes. May be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines.

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