Oversee the order life-cycle to ensure timely and precise fulfillment and delivery. Facilitate logistics communications, including status updates, tracking, and proactive problem-solving. Investigate delivery exceptions and implement solutions to improve future operational performance. Optimize inventory allocation across sales, production planning, and logistics functions. Streamline warehouse picking, packing, and loading processes with operational leads.
Build and manage relationships with customers, carriers, and external partners. Oversee carrier selection and route planning to balance cost-effectiveness with on-time delivery. Leverage enterprise software (Transportation Management System, Warehouse Management System, or Enterprise Resource Planning) to track shipments, analyze transit data, and automate tracking. Measure and report on core logistics metrics, including On-Time-In-Full, order accuracy, and freight spend.
Evaluate logistics workflows to reduce lead times, slash overhead, and improve scalability. Maintain logistics records (shipping manifests, customs documents, invoices) in alignment with regulations.
Job description provided by Google.
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