Design, execute, and scale the overarching gTech Ads Quality program across gTech Ads, establishing long-term quality standards and automation roadmaps. Own the evolution, governance, and calibration of the Quality framework, continuously expanding evaluation criteria to different delivery roles. Synthesize macro-level quality themes and learnings to identify systemic operational breakdowns and build continuous improvement roadmaps.
Partner with cross-functional delivery leadership to establish SLA compliance and drive a culture of delivery craftsmanship. Advocate the development and integration of AI-powered quality operations and tooling, scaling automated quality control and predictive prevention across complex workflows.
Job description provided by Google.
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