Contribute significantly to our quantitative User Experience Researcher (UXR) program in alignment with business priorities with a focus on developing AI-integrated workflows for UXers, substantively understanding user behaviors across a large spectrum of merchants from SMBs to large retailers across a wide variety of surfaces. Influence product strategy and user experience through sound data-driven recommendations within compelling data visualizations and narratives that can travel widely across the organization.
Drive understanding of merchant users and their needs at scale by leveraging existing work from the UXR team and through new initiatives and program ownership. Develop metrics and lead the measurement of the user experience in our products in collaboration with data science. Contribute to our Quantitative UXR team learning and helping elevate the quantitative research craft across the broader team of UXRs.
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