Prioritize and deliver outstanding customer experience throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners. Learn AI powered Ads products and Ads Platforms. Troubleshoot complex technical product issues. Apply deep product expertise solving complex technical customer issues and escalations and carrying out strategic projects. Develop tools and automation for better diagnostics/data fixes and debugging, either independently or in partnership with Product Engineering teams.
Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams.
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