Participate in on-call activities and manage the systems within the domain and work with the primary responders to help in fixing system issues. Troubleshoot technical issues, evaluate technical data, and develop recommendations for systems and services, respond to tickets/bugs within team-defined service-level objectives (SLOs), and contribute to systems and services through bug reports and consultation. Work with customers on defining distributed systems requirements, testing procedures, and proposing solutions. Set up processes for planning, improving quality, best practices, and maintaining a short response time for user issues.
Job description provided by Google.
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