Senior Manager MES Infrastructure

Location: Bengaluru Luxor North Tower

About the Team

Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF (Workplace & Real Estate Facilities), CGA (Communications & Government Affairs) and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.

Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES (Enterprise Systems) portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.

Job Purpose

The Senior Manager MES Infrastructure Engineer is responsible for providing secure, reliable, and standardized MES development, testing, deployment, and production environments across Siemens OpCenter, Emerson Syncade, Mendix, and AspenTech MES platforms. The role manages engineering tools, environments, automation, CI/CD (Continuous Integration / Continuous Deployment) processes, deployment standards, and technical controls to support efficient and compliant MES solution delivery.

Working closely with development, architecture, infrastructure, cybersecurity, OT (Operational Technology), and quality teams, the role ensures MES platforms, environments, and deployment processes are scalable, secure, compliant, and aligned with enterprise standards. The role also drives standardization, automation, reuse, and (Artificial Intelligence) AI-enabled engineering capabilities while maintaining appropriate security, governance, and traceability.

The MES Infrastructure Engineer is accountable for the MES engineering platform and deployment ecosystem but does not own product strategy, solution architecture, or development delivery. Use AI-assisted engineering as the primary approach for configuring, automating, testing, documenting, and supporting MES infrastructure solutions. Deliver secure, reliable, and compliant infrastructure services that support MES platform performance, availability, and manufacturing operations.

Key Responsibilities

Design, build, own, and continuously improve MES infrastructure platforms, environments, CI/CD pipelines, and deployment automation for Syncade, OpCenter, Mendix, and AspenTech MES using version-controlled Infrastructure as Code (IaC) and automation frameworks.

Own the design of MES platform, environment, and pipeline architectures within approved enterprise standards, documenting technical decisions, reusable patterns, and implementation approaches.

Develop and maintain automated build, test, deployment, monitoring, backup, recovery, and configuration management processes to improve platform reliability, scalability, and consistency.

Provide MES developers and site teams with standardized environments, self-service capabilities, automation tools, and engineering frameworks that improve delivery efficiency and consistency.

Coordinate software releases and environment promotions, ensuring traceability, validation, quality, security, and GxP (Good Practice) compliance requirements are met.

Lead validation activities for infrastructure and platform changes, including risk assessments, testing, documentation, compliance evidence, and release readiness.

Apply AI-assisted engineering practices to improve productivity and solution quality, ensuring all AI-generated outputs are reviewed, validated, and approved before implementation.

Ensure environments, deployments, and platform changes comply with cybersecurity, data integrity, validation, change control, and regulatory requirements throughout the system lifecycle.

Monitor platform availability, performance, security, and operational health; perform root-cause analysis and implement corrective actions to prevent recurring issues.

Collaborate with MES developers, site teams, Quality, Infrastructure, OT, Cybersecurity, Architecture, and vendor teams to deliver secure, reliable, and supportable platform services.

Establish and maintain DevSecOps, configuration management, release management, deployment standards, reusable infrastructure patterns, automation frameworks, technical standards, and operational controls to enable secure, consistent, and scalable MES platform delivery across sites.

Support incident management, disaster recovery, business continuity, platform upgrades, and lifecycle management activities.

Validate all AI-generated configurations, scripts, documentation, and recommendations for accuracy, security, reliability, data integrity, and compliance before use, deployment, or release. Ensure infrastructure changes meet operational, quality, and regulatory requirements.

Basic Qualifications

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, Business, Life Sciences or a related discipline, or equivalent relevant experience.
• Minimum 5+ years of experience in product ownership, business analysis or technology delivery, including translating business needs into solutions that address defined outcomes.
• Experience in managing product backlogs, requirements, user stories, priorities and delivery in Agile environments.
• Experience in stakeholder management, prioritisation, decision-making and cross-functional collaboration.
• Experience in security, quality, compliance, validation and change management requirements.
• Experience in using AI-powered tools for requirements analysis, documentation, backlog management and decision-making, while applying quality, security, compliance and business-value controls.
• Experience in with pharmaceutical or biotech MES platforms and MES solution delivery, including platform lifecycle management, release management and integrations.

Preferred Qualifications

• Experience in communication, facilitation and stakeholder management, including clearly articulating product decisions, priorities and technology constraints.
• Experience in applying analytical and decision-making approaches to balance business value, risk, cost, complexity and operational impact.
• Experience in using data, user feedback, AI and automation opportunities to inform product improvements and business outcomes.
• Experience in architecture, integration, data, security, compliance and operational readiness requirements.

#AGTech

#GSK-LI

Skills

Agile Methodology, API Management, CI/CD, Cloud Based Services, Computer Programming, Configuration Management (CM), Containerization, Database Management, Infrastructure As Code (IaC), Microservices Architecture, Network Security, Operating Systems (OS), System Monitors, Version Control System

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [email protected] to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK.

In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing [email protected], so that we can confirm to you if the job is genuine.