About The Role Guardian Service is seeking a Tech Support Analyst to work across business teams and sales agents to troubleshoot call intake issues, resolve software problems, and ensure our technology supports a seamless sales process. You'll investigate issues as they arise, identify patterns across agent reports, and work to uncover root causes so we can prevent recurring problems. This role is ideal for someone who enjoys solving problems, working closely with people, and using insights to improve systems and processes.
Job description provided by Guardian Service.
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