Lead Product Manager,  Next Best Action Use Case Management

Lead Product Manager, Next Best Action Use Case Management

Location: Remote Nationwide

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Join a world-class marketing organization creating the best possible engagement experience for millions of members.

Humana is a $100+ billion, Fortune 50, healthcare leader dedicated to improving the health and well-being of some of the most vulnerable populations in the United States—seniors, people with disabilities, and lower-income Americans. Humana is uniquely positioned to transform healthcare delivery by making high-quality care more affordable, accessible, and secure through integrated healthcare services, innovative technology, and data-driven solutions.

In partnership with the Director, Product Management, you will own the product strategy portion of the product portfolio lifecycle—to include vision, strategy, discovery, roadmap, and value measurement—translating business needs into well-formed initiatives and partnering closely with engineering, analytics, and cross-functional teams to bring high-value use cases to life. You will also help mature the organization’s product operating model, establishing a unified approach that integrates diverse workstreams without threatening existing ownership structures.

To help deliver on this mission, we are seeking an experienced Lead Product Manager to own the end-to-end product for Next Best Action (NBA). This is a “builder” role responsible for driving the discovery, prioritization, and roadmap creation of NBA use cases that deliver the right action, to the right member, at the right time across digital, call center, and partner touchpoints.

In partnership with the Director, Product Management, you will own the product strategy portion of the product portfolio lifecycle—to include vision, strategy, discovery, roadmap, and value measurement—translating business needs into well-formed initiatives and partnering closely with engineering, analytics, and cross-functional teams to bring high-value use cases to life. You will also help mature the organization’s product operating model, establishing a unified approach that integrates diverse workstreams without threatening existing ownership structures.