Hyatt Retail & E-commerce

Revenue Manager

Birmingham, United Kingdom In person Full-time

Revenue Manager at Hyatt Regency Birmingham – Join Our Dynamic Team!

About Hyatt Regency Birmingham

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.

The Role

As a Revenue Manager, you will lead the hotel's revenue strategy, driving commercial performance and maximizing revenue opportunities across accommodation and food & beverage operations. Reporting to the Director of Sales & Marketing, you will oversee revenue management strategies, demand forecasting, pricing, inventory control, and business analysis to support the hotel's overall profitability.

This is an exciting opportunity for an experienced Revenue Manager or a strong Revenue Analyst ready to take the next step in their career. Working closely with key stakeholders across the hotel, you will analyze trends, provide strategic recommendations, and support revenue optimization across all market segments and distribution channels.

This is a full time, on site role, working 40 hours per week.

Key Responsibilities

  • Lead and implement strategies to maximize hotel revenue and profitability across all revenue streams.
  • Produce and manage daily, weekly, monthly, and annual forecasts, including short-term and long-term business outlooks.
  • Analyze business trends, booking pace, market demand, and competitor activity to support commercial decision-making.
  • Oversee pricing and inventory management strategies across all market segments and distribution channels.
  • Provide detailed analysis of group pick-up, wash trends, and market intelligence.
  • Attend and contribute to weekly commercial and strategy meetings, providing recommendations to optimize performance.
  • Support the annual budgeting process and long-term business planning.
  • Utilize revenue management systems, BI tools, and market data to drive informed business decisions.
  • Coach, train, and develop a culture of revenue awareness and optimization throughout the hotel.
  • Ensure revenue management practices are aligned with Hyatt standards and commercial objectives.

About You

  • Previous experience as a Revenue Manager or a strong Revenue Analyst ready for career progression.
  • Strong commercial awareness with excellent analytical and problem-solving skills.
  • Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
  • Experience with hotel PMS, CRS, RMS, BI tools, and revenue management systems.
  • Excellent communication and presentation skills, both written and verbal.
  • Highly organized with strong attention to detail and the ability to manage multiple priorities.
  • Experience working within a hotel or hospitality environment is essential.
  • Ability to work collaboratively across departments and influence commercial decisions.

What We Offer

Salary: £33,000.- per annum

12 complimentary nights per year across Hyatt Hotels worldwide

Discounted stays for you and your family from day one

Discount on food & beverage when dining as a guest at selected Hyatt Hotels

Complimentary meals on duty

Access to Amala Gym

28 days holiday including bank holidays (increasing to 33 days)

Extensive learning and development opportunities

Headspace membership and access to our Employee Assistance Programme

A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters

Clear career progression and global mobility within Hyatt Hotels

Why join Hyatt?

At Hyatt, ‘We care for people so they can be their best.’ This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing which shape everything we do. Being part of Hyatt Regency Birmingham means joining a global family of over 1,150 hotels in more than 70 countries, recognised as a Great Place to Work. Here, individuality is celebrated, and opportunities are yours to shape. Hospitality is more than a job, it’s a career for people who care.

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps

Apply today for this Revenue Manager role and start your journey with Hyatt Hotels! Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

Job description provided by Hyatt.
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