Client Servicing(AC)

BrandCrest Holdings is a diversified business group committed to building agile, high-impact brands

across India’s evolving business landscape. We operate through two key verticals:

• AdCrest – Our full-stack advertising and marketing powerhouse, offering services across brand

activations, OOH, transit, influencer, video, and digital marketing under specialized sub-brands.

• FinCrest – Our financial advisory and compliance services vertical, delivering tax consulting,

• regulatory guidance, virtual CFO solutions, and business finance strategy to startups and
• enterprises.
• About the role: This is a full-time, on-site role as a Client Servicing Executive located in Bengaluru. As a Client Servicing
• Executive at AdCrest, you will be responsible for building and maintaining strong client relationships,
• understanding their needs and ensuring the successful execution of advertising campaigns. The Client
• Servicing Executive will act as a bridge between clients and internal teams.

Key responsibilities

• Develop and nurture strong, long-lasting client relationships by understanding their business goals and objectives.
• Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Collaborate with clients to gather campaign requirements, objectives, and preferences, translating them into clear briefs for the creative and production teams.
• Work closely with internal teams such as creative, design, copywriting, and production, ensuring that client expectations are met and campaigns are executed flawlessly.
• Present campaign proposals, strategies, and creative concepts to clients, incorporating feedback and making necessary adjustments to align with their vision.
• Monitor the progress of ongoing campaigns, tracking key performance metrics and providing regular updates to clients.
• Proactively identify opportunities for upselling and cross-selling additional services to existing clients based on their evolving needs and industry trends.
• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide clients with strategic insights and recommendations.
• Manage project timelines, budgets, and resources, ensuring that campaigns are delivered on time and within budget constraints.
• Address any issues or challenges that arise during campaign execution, finding effective solutions and maintaining client satisfaction.
• Prepare and deliver regular performance reports to clients, highlighting the impact and results of their advertising campaigns.
• Participate in client presentations, industry events, and networking activities to enhance the company's reputation and client base.

Requirements

Specification

• Qualification: Bachelor’s or Master’s degree in Marketing, Business, Communications, or a related field
• Experience: 0.6months - 2yrs Client service (Advertising agency experience is an added advantage)
• Salary: As per Industry Standards
• Location: JP Nagar, Bangalore

Qualification

• ✓ Proven experience in client servicing or management of clients within the advertising,
• marketing, or communications industry.
• ✓ Strong understanding of client coordination and project
• management.
• ✓ Exceptional interpersonal and communication skills, both written and verbal.
• ✓ Ability to build and maintain lasting client relationships and manage client expectations
• effectively.
• ✓ Detail-oriented with excellent organizational and multitasking abilities.
• ✓ Proficiency in using project management tools and software.
• ✓ Creative thinking and problem-solving skills, with the ability to propose innovative
• solutions.
• ✓ Strong analytical skills to interpret campaign performance data and provide actionable
• insights.
• ✓ A self-starter with the ability to work independently as well as part of a team.
• ✓ Flexibility to adapt to a fast-paced, evolving industry and manage multiple client
• accounts simultaneously.

Benefits

Perks & Benefits

✓ Glass Door Work Culture

✓ Mentorship

✓ Flexible Hours

✓ Casual Wear (Except for Client facing Employees)

✓ Refreshment

✓ Parking

✓ Compensatory Offs

✓ Travel& Expense Reimbursement

✓ Accidental Insurance

✓ Health Insurance

✓ Company Retreats

✓ Team Building Events

✓ ESOPs

✓ Perks from Client

✓ Networking & Conference

✓ Job Training