ITC Retail & E-commerce

Manager – Alternate Trade

Chennai, India In person Full-time

Business Development

  • -Develop and implement a strategic sales plan
  • targeting Government Education Departments, Key Corporates (KC), Social Welfare
  • Trusts, and Other Big Institutions within the designated area; Identify
  • opportunities within government tenders, RFPs, and other procurement channels.

-Contract Matrix & Activation Planning

Develop a contract matrix with key decision-makers of SSA/Govt. Education Dept,

KCs, and plan/executing activations in conjunction with the brand team.

Ecommerce Strategy & Growth

  • -Develop and execute ecommerce strategies,
  • oversee platform operations, and analyze performance metrics for optimization.
  • -Manage the ecommerce product catalog, ensure
  • effective category management, plan/executing digital marketing campaigns, and
  • analyze ecommerce metrics for improvement.

Client Relationship Management

  • -Establish and maintain strong relationships with
  • government stakeholders, decision-makers, and influencers and act as a trusted
  • advisor to clients, understanding their needs and offering tailored solutions.
  • -Develop Servicing Strategies: Understand systems
  • at each key Govt. institution and craft servicing strategies aligned with
  • customer expectations and ITC ESPB’s business plan.

Activation Planning & Bid Management

  • -Lead the preparation of winning proposals,
  • presentations, and tenders tailored to government requirements ensuring
  • compliance with government procurement regulations and policies.
  • -Develop a contract matrix with key
  • decision-makers of SSA/Govt. Education Dept, KCs, and plan/executing activations
  • in conjunction with the brand team.

Collaboration

  • -Work closely with cross-functional teams
  • (product development, marketing, legal) to deliver comprehensive solutions to
  • clients.
  • -Facilitate interface between ITC managers and
  • account organization by building relationships across the hierarchy.

Market Research and Insights

  • -Stay updated on government policies, funding
  • programs, and initiatives that impact the business.
  • -Develop systems for capturing and reporting
  • competitor activity information (sell-in, margins, etc.)
  • -Competitor Systems Understanding: Understand
  • competitors’ systems and processes in these channels and incorporate learnings.

Digital Marketing & Analytics

  • -Track and report sales performance, pipeline progress,
  • and market developments to senior management.
  • -Plan and execute digital marketing campaigns
  • (Paid Social, Email, Search) to drive ecommerce sales and brand awareness.

Requirements

MBA from Tier 1 Institutions

Job description provided by ITC.
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