ITC Retail & E-commerce

Manager - Consumer Insights

Remote Full-time

This is a remote position.

Job Purpose

To ensure robust processes & methodologies in order to provide insights and solutions for business problems across multiple categories in the Personal Care Business.

Principal Accountabilities

  • ·Design effective & efficient ways along with the agency partners to measure & track brand performance
  • ·Work closely with brand team to drive execution of briefs and evaluate research designs from the agency
  • ·Work closely with the brand team & leverage insights to drive business growth
  • ·Identify new & effective ways of testing concepts, products & communication
  • ·Evaluate & pilot new tools & agencies esp. in the digital space
  • ·Leverage internal monitoring tools to derive insights
  • ·Triangulate multiple data sets to identify trends and early indicators of brand/product performance

Operating Network

Internal

R&D

Consumer Insights Manager

PD Manager

Brand Managers

Finance Team

External

Market Research Agencies

Requirements

Role Requirements / Specifications

MBA (Marketing) with minimum 4-5 years’ experience in qualitative/quantitative research. Should have significant knowledge on basic statistics

Knowledge & Skills

Business Understanding

Knowledge of market research methodology and tools

Basic knowledge of statistics

Knowledge of consumer understanding and behaviour

Skills

Analytical/Data interpretation skills; Interpersonal sensitivity/ people perception (ability to intuitively understand people and their needs) ; Influencing skills; Should be a great team player

Job description provided by ITC.
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