Project Manager - Mumbai

ROLE: PROJECT MANAGER – IMPLEMENTATION

LOCATION: MUMBAI

ABOUT KAROMI

• ManageArtworks (A flagship
• product brought to you by Karomi, a leading Enterprise SaaS provider) enables
• 4000 leading Global and Indian brands. We offer everything to get artwork
• projects going & manage every step of the packaging and artwork process.
• Companies reach markets faster with our end-end packaging & artwork
• management system while achieving 100% compliance.

OVERVIEW

• We are looking for an experienced Project
• Manager / Onboarding Manager to lead the ManageArtworks implementation project
• at our customer's location in Mumbai. The role will serve as the primary point
• of contact (SPOC) at the customer site, coordinating closely with customer
• stakeholders and liaising with internal teams to ensure successful project
• execution and delivery. This is a one-year fixed-term contract opportunity,
• which may be extended beyond the initial term based on business requirements.

KEY DELIVERABLES

• •Act as the customer-side owner and primary point of contact
• (SPOC) for the ManageArtworks implementation, driving the project to successful
• completion.
• •Collaborate closely with customer stakeholders
• and internal teams to ensure effective communication, alignment, and timely
• resolution of issues.

•

• Facilitate requirements discussions, track action items, and ensure project
• deliverables are aligned with business objectives.
• •Create, monitor, and drive project plans,
• timelines, milestones, dependencies, and risks to ensure ontime delivery.
• •Coordinate with cross-functional teams and
• follow up on tasks to keep implementation activities progressing as planned.
• •Plan and oversee UAT, testing, validation, and
• deployment activities, ensuring solutions meet customer requirements and
• quality standards.
• •Proactively identify, escalate, and resolve
• project challenges, risks, and change requests to minimize delivery impact.
• •Coordinate and support validation activities,
• including IQ (Installation Qualification), OQ (Operational Qualification), and
• PQ (Performance Qualification), validation documentation, test execution,
• defect tracking, and customer sign-offs in compliance with pharmaceutical
• industry requirements.
• •Support go-live, user adoption, stakeholder
• engagement, and post-implementation stabilization to ensure long-term project
• success.

Requirements

KEY REQUIREMENTS

• •Bachelor's/Master's degree in Computer Science
• or a related field.
• •8-12 years of experience in project management,
• implementation, or customer onboarding roles, with proven ownership of
• end-to-end delivery.
• •Strong customer-facing and stakeholder
• management skills, with the ability to effectively coordinate between customers
• and internal teams.
• •Experience managing SaaS product
• implementations; experience in SaaS onboarding projects is an added advantage.
• •Excellent communication, problem-solving, and
• project coordination skills, with a strong focus on customer success and
• quality delivery.