Sales Support Lead

Location: Portland, Oregon, USA

About PAKKA Limited

• At Pakka Limited, we are well on the journey towards becoming
• a global leader in fully compostable packaging, with our growth plans in full
• swing.
• We want to make the world a better place. Our opportunity is
• to produce lots of compostable packaging so that whatever gets thrown is good
• garbage, and makes it good for the earth and our health too.
• People are at our core. Our core values of Earth Love, Trust,
• Courage, Excellence and Diversity, affirm our belief in creating joy at work
• through an environment of learning, creativity, and growth.
• Pakka Inc. is a leader in
• sustainable packaging solutions, offering innovative molded fiber and flexible
• packaging products. Our mission is to drive environmental impact through
• scalable, customer-centric solutions designed for a better planet.

Position Summary

We are looking for a proactive

• and detail-oriented Sales Support Lead to drive the effectiveness of our
• commercial operations. In this role, you will power our sales engine by
• managing core processes, enabling scale, and integrating sales technology
• across business units. This position is critical to ensuring seamless
• execution and supporting ongoing commercial growth.
• Please note: This role requires working in Pacific Standard Time (PST) schedules and American English is mandatory — verbal and
• written fluency

Key Responsibilities

• Design and implement a
• robust sales tech stack (CRM, dashboards, automation) to enhance productivity
• Serve as the inside sales
• engine: qualify leads, run outreach campaigns, and support pipeline development
• Coordinate with brokers,
• distributors, and partners by sharing updates and tracking performance
• Manage the full order
• lifecycle from booking to delivery, ensuring timely and accurate fulfillment
• Partner with finance to
• track payments, manage receivables, and support collections
• Maintain and distribute
• up-to-date sales enablement materials such as product brochures, decks, and
• pricing sheets
• Generate insights from
• CRM data and feedback loops to inform decision-making and improve sales
• strategy

Collaborate

cross-functionally across logistics, finance, marketing, and supply chain teams

What You Bring

Bachelor’s degree in

Business Administration, Marketing, Engineering, or a related field

Minimum of 5 years’

• experience in sales operations, commercial support, or revenue enablement,
• preferably within manufacturing or B2B sectors
• Proven ability to manage
• end-to-end sales processes, streamline order workflows, and solve operational
• issues

Experience supporting

• multi-channel sales teams and working in a cross-functional environment
• Strong analytical and
• problem-solving skills with a focus on root-cause analysis and continuous
• improvement
• Comfortable operating in
• a fast-paced, high-growth setting with the ability to scale operational support
• Proficiency with tools
• such as Zoho CRM, ZoomInfo, and Outreach
• Required to work in PST
• schedules
• American English is mandatory (verbal and written fluency expected)