Technical Project Manager

Role : Technical Project Manager – Implementation

Location- Vijayawada

Experience : Minimum 10+ years of overall professional experience,

with at least 5+ years in project management and customer engagement.

Required Skill Set

Project

implementation and delivery

Government Stakeholder

• and vendor Management
• SDLC, Agile, Scrum,
• methodologies

Requirement analysis and

business process understanding

Release & Deployment

Management

• Defect triage and
• production support
• Excellent Communication,
• Negotiation, Presentation and leadership Skills
• Strong Analytical and

Problem-Solving Abilities

Job Responsibilities

• Lead end-to-end
• implementation of the solution across the state, ensuring timely delivery
• as per the project plan.
• Prepare implementation
• schedules, rollout plans, and deployment plans, and monitor project
• progress.
• Serve as the primary
• liaison between client departments, onsite teams, offshore development
• teams, infrastructure partners, and third-party agencies.
• Analyze, prioritize, and
• manage business requirements and change requests to ensure successful
• implementation.
• Coordinate with offshore
• development teams to track development progress, bug fixes, enhancements,
• and production releases.
• Plan, coordinate, and
• oversee User Acceptance Testing (UAT) and end-to-end testing to ensure
• quality before production deployment.
• Monitor post-go-live
• support, track production issues (RTS tickets), and ensure timely
• resolution within defined SLAs.
• Lead root cause analysis
• (RCA) and implement corrective and preventive actions.
• Manage integrations with
• payment gateways, SMS/Email services, and other departmental systems,
• ensuring successful interface validation, data exchange, and end-to-end
• integration testing.
• Lead and supervise
• onsite implementation teams by monitoring performance and daily activities
• to ensure effective project execution.
• Organize user training
• sessions, user manuals and training videos, and support change
• management initiatives to drive user adoption.
• Track project
• milestones, risks, SLAs, action items, billing milestones, and payment
• follow-ups, and prepare MIS reports and project dashboards.
• Identify and mitigate
• project risks, ensure compliance with security and audit requirements,
• escalate critical issues to the reporting manager, coordinate project
• deliverables, and obtain milestone-based customer approvals and payments.