Principal Product Manager

Who We Are Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Who You Are As a Senior Product Manager, you lead key partner and platform integration products within the business unit product portfolio, with a strong focus on AI/ML-powered capabilities. You work across Product, AI/ML Engineering, Data Science, Legal/Compliance, Operations, and Sales to translate business needs into scalable product solutions that deliver value for clients and support business growth. You bring a strong understanding of the AI/ML product lifecycle and help ensure products are differentiated, measurable, and responsibly designed for healthcare and enterprise use cases. What You'll Do

• Define and drive product strategy and roadmap for key partner, platform integration, and AI/ML-powered products within the business unit portfolio.
• Translate business problems into AI/ML use cases, including predictive models, NLP, and GenAI/LLM-based capabilities, in partnership with AI/ML Engineering and Data Science.
• Manage product planning by gathering and prioritizing input from internal and external stakeholders, aligning requirements with business goals and market needs.
• Own the AI product lifecycle, including problem framing, data requirements, model evaluation criteria, validation considerations, responsible AI and bias review, deployment planning, and go-to-market readiness.
• Coordinate platform dependencies and lead cross-functional teams through release planning and go-to-market activities to support successful product launches and enhancements.
• Define and track success metrics and KPIs for AI/ML features, including accuracy, precision/recall, latency, adoption, and business ROI, and monitor post-launch model performance with Data Science.
• Champion responsible AI practices in product design, including data privacy, explainability, bias mitigation, and regulatory compliance, including HIPAA.
• Partner with Engineering, Operations, and Sales to develop new products and enhance existing products to strengthen market position and competitive differentiation. What You'll Need
• 8 to 12 years of experience managing AI/ML or data-driven products, with working knowledge of the AI/ML lifecycle, including data collection, model training, validation, deployment, and monitoring.
• Full-time graduation degree, or equivalent combination of education and experience required.
• Ability to collaborate effectively with Data Science and ML Engineering teams and translate technical AI concepts for business and executive audiences.
• Working knowledge of AI/ML-powered product development, including model evaluation, data requirements, post-launch monitoring, and business outcome measurement.
• Familiarity with success metrics and KPIs for AI/ML features, including accuracy, precision/recall, latency, adoption, and business ROI.
• Knowledge of responsible AI practices, including data privacy, explainability, bias mitigation, and healthcare regulatory compliance such as HIPAA.
• Nice to have: Familiarity with GenAI/LLM technologies and their application to enterprise and healthcare products.
• Demonstrate growth potential and learning agility by staying curious, learning new AI/ML capabilities, and applying new knowledge to improve product outcomes as business needs evolve.
• Demonstrate leadership by influencing cross-functional partners, building alignment across Product, Engineering, Data Science, Legal/Compliance, Operations, and Sales, and navigating differing viewpoints to move work forward.
• Demonstrate adaptability by adjusting quickly to changing priorities, emerging technologies, platform dependencies, and evolving business or regulatory requirements while maintaining focus on outcomes.
• Demonstrate creative thinking by identifying practical, innovative ways to apply AI/ML capabilities to business problems and differentiate products in core markets.
• Demonstrate analytical skills by interpreting product, model, and business performance data, identifying meaningful patterns, and using evidence to guide decisions and prioritization. Our Shared Commitments
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Work Environment
• This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law. This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link https://postings.govdocs.com/#/8sZXnFNWk3KYs3F To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link https://www.inovalon.com/privacy-policy/ Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).