Manager Audit Operations

Employment Type: Fixed Term Contract

Contract Duration: Until 28 February 2028

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make

aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

• The IATA Operational Safety Audit (IOSA) program office is
• responsible for the implementation and continuous evolution of the IOSA Program
• worldwide. The IOSA program office is scaling up to create a seamless
• end-to-end audit process produced in-house.

You

• will report to the Senior Manager, Audit Operations and be part of a dynamic
• team of professionals dedicated to make a difference in airline operational
• safety.

What your day would be like

• Managing the delivery of audits as the point-of-contact for audit
• teams, and the airline being audited; monitoring audit findings, and their
• closure, to deliver IOSA Audit Reports within clearly defined timelines. In
• particular, you will:
• Support the airline throughout their audit process and
• be their main liaison point.
• Provide technical support and briefings to IOSA
• auditors during field-work.
• Through your technical expertise, support airlines in
• audit follow-up processes by verifying and accepting evidence required for
• audit closure.
• Monitor auditor performance through review of audit
• reports and audit deliverables
• Formally close assigned audits
• Execute and improve program operations through projects
• and other activities.
• We would love to hear from you if
• 5+ years’ experience in airline operations including
• safety, auditing, quality control and assurance, and compliance.
• Working knowledge of safety audit principles, the IOSA
• Program, and ICAO/EASA/FAA requirements. Experience as an IOSA
• Auditor would be an advantage.
• A university degree in a relevant field, or equivalent
• experience and qualifications.
• Excellent writing and presentation skills in English
• are essential. Other languages would be an advantage.
• Strong analytical and communication skills.
• Ability to work in a high-pressure, multicultural
• environment.
• In-depth knowledge of MS Office suite.
• Experience in program administration would be an
• advantage.
• Travel Required: 5%
• Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!