Clinical Marketing Manager, Ion

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

Joining the Ion Clinical Marketing team is an opportunity to develop and execute national and

regional strategic marketing initiatives that help hospitals turn their investment in Ion into

successful, growing thoracic oncology programs at scale. This role offers the opportunity to lead

highly visible events and communications initiatives, working directly with customers and sales

teams to shape how lung cancer programs develop across the U.S.

This individual will work closely with physicians, healthcare executives, operational leaders, and

sales teams to identify successful local best practices and bring them to a broader audience

through national and regional peer-to-peer programming. They will develop content and

communications strategies tailored to these audiences, equip sales teams with tools to help

customers put these practices into action, and create resources to help drive net-new patient

volume to Ion programs across the country. They will own assigned initiatives from strategy

through execution, with accountability for adoption, impact measurement, and continuous

improvement.

Essential Job Duties

•  Discover: Engage multidisciplinary customer stakeholders, commercial teams, and cross-
• functional partners to understand patient journeys, program needs, and barriers to
• adoption, growth, and expansion.
•  Synthesize: Identify common needs and successful practices from customer and field
• insights that can inform initiatives for broader audiences.
•  Design: Develop program strategies, curriculum, and learning activities that help
• customers and sales teams apply insights and implement best practices.
•  Engage/Promote: Develop and execute integrated internal and external communication
• and deployment strategies that drive awareness, utilization, and value realization.
• Independently author communications and marketing content, develop claims and
• supporting substantiation, and manage regulatory, clinical affairs, and legal review and
• approval.
•  Execute: Lead content development and cross-functional implementation of assigned
• initiatives. Coach customer speakers on presentation structure, content, and delivery,
• and partner with Field Marketing, Event Management, and Sales to deliver programs,
• deploy resources, and support customer follow-through.
•  Evaluate: Measure program and resource utilization and impact using qualitative and
• quantitative data and customer and field feedback. Manage assigned budgets and
• identify opportunities to improve results and resource use.
•  Summarize: Deliver clear, compelling presentations to senior and executive Intuitive
• leadership and other stakeholders. Report outcomes objectively and translate findings
• into actionable recommendations.

• Refine and Scale: Use results and feedback to improve effectiveness, reinforce adoption,

• and scale successful approaches. Recommend when to refresh, consolidate, or retire
• programs and resources.
• Required Skills, Experience, and Training

Professional Expereince

• Minimum of 5 years of experience in marketing, sales, sales training, product

management, or hands-on service line development preferred.

• Bachelor’s degree in Marketing, Business Administration, Life Sciences, or a related field

required; Master’s degree preferred.

• Experience coaching physicians and executives on presentation content, structure, and

delivery.

• Proven track record developing and deploying integrated internal and external

communication plans tailored to stakeholder priorities and needs.

• Experience independently authoring marketing content, developing claims, mapping

supporting substantiation, and managing regulatory, clinical affairs, and legal review.

Proficiency in Veeva PromoMats preferred

• Demonstrated ability to define success measures, design surveys, and combine

customer and field insights with utilization, adoption, and performance data to quantify

marketing impact and guide actionable recommendations.

• Hands-on experience planning and delivering in-person and virtual education programs,

including society events, workshops, and webinars.

• Proficiency in Microsoft Office Suite required; experience with Adobe Creative Cloud

applications preferred.

Soft skills

• Strong discovery and analytical skills, with a deep understanding of customer journeys and

healthcare decision-making processes.

• Excellent written, verbal, and presentation skills, with the ability to make complex

information clear, compelling, and actionable in both in-person and virtual formats.

• Strong project management skills, with the ability to coordinate and execute programs

through influence vs. authority across a matrixed organization.

• Ability to build strong relationships with customers, key opinion leaders, marketing and

sales teams, and cross-functional partners

• Self-directed, with sound judgment and the ability to solve open-ended problems.
• Strong desire to enable others’ success and support sales teams in achieving their goals.
• Strong tactical execution skills with a desire to contribute to strategy.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.