Associate

Location: IND | Bangalore | Level 10, CITRINE Block, WTC-4, Bagmane World Technology Center

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a detail-driven Billing Associate to join our RM Billing team.

In this role, you’ll play a key part in maintaining revenue accuracy and invoicing integrity across our core financial databases. You’ll have the opportunity to master centralized billing systems, resolve billing discrepancies, and collaborate with cross-functional teams to ensure smooth month-end closing operations. Here, your sharp attention to detail and analytical mindset will directly protect our financial workflows and support trusted partnerships with our clients.

What You’ll Do (Responsibilities) In this role, you will

• Invoicing Operations: Execute day-to-day billing processes, verify contract rates, and generate accurate customer invoices across centralized platforms.
• Month-End Close Support: Manage billing month-end closing activities, analyzing revenue trends across field districts to ensure timely and complete reconciliation.
• Issue Resolution & Clean-Up: Investigate and resolve billing discrepancies for internal and external stakeholders, assisting with post-conversion data cleanup and remediation projects.
• System Collaboration: Partner with IT support to address data discrepancies, implement systemic enhancements, and identify opportunities for workflow automation.
• What You’ll Bring (Skills & Qualifications) The ideal candidate will have:
• Fresh graduate status with a Bachelor of Commerce (B.Com) or Master of Business Administration (MBA) in Finance.
• Strong knowledge of foundational accounting principles, invoicing procedures, and data verification.
• Proficiency in Microsoft Office applications, particularly Microsoft Excel and Microsoft Outlook, with fast and accurate keyboarding skills.
• Strong verbal and written communication abilities, solid problem-solving skills, and a customer-focused approach.
• Category: Customer Support