Associate - GBS Human Resources

Your impact

• Managing HR Operations including all activities post Joining to Exit of the Employees.
• Experience in preparation of respective letters, updating details in Oracle and assisting on End of Service Benefits
• Handling escalations/inquiries in a timely manner.
• Ensuring data quality and accuracy by running data audits and working with HR partners to correct the data.
• Partnering with shared services vendors to execute on mass uploads and system configurations.
• Managing the changes in the system such as Transfer/Promotion and organizational Change that includes – PU Change, Manager Change, Org. Code change, Job Title/Designation Change, Location Change
• Troubleshooting issues related to HR systems.
• Managing & Coordinating queries on Case management tool and create HR tickets
• Identification of process issues: Ability to identify process issues through day to day transactional work and/or audits and engage appropriate stakeholders to determine resolution.
• Maintain confidentiality and ensure security of personal and company data are in accordance with legislative guidelines, company policies and procedures.
• Working with team and prioritizing assigned work for timely completion.
• Experience in a HR Shared Services environment from a global company.
• Bachelor’s Degree (or equivalent) in Human Resources, Administration or other relevant field.
• Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with HR partners.
• Ability to build networks and relationships and work effectively across various teams, geographies & cultures as well as independently.
• Good understanding of Oracle, Business Objects, HR Onboarding applications, HR Reporting and data analysis a plus.