Location: Kohler, WI
Opportunity
- This position is responsible for leading the Americas
- Regional Supply Chain organization to industry-leading levels of demand
- planning, customer fulfillment, service reliability, logistics performance,
- inventory deployment, organizational efficiency, and customer experience.
- The leader sets the regional supply chain agenda for Kitchen
- & Bath Americas by translating customer, channel, and market priorities
- into clear demand signals, differentiated fulfillment capabilities, service
- commitments, and operating routines that strengthen growth, loyalty, and
- business performance.
- This role serves as the senior regional voice of the
- customer and market within the consolidated Global Supply Chain model, ensuring
- Americas requirements are represented in planning governance while regional
- execution remains focused on customer-facing supply chain excellence.
- The leader is expected to create competitive differentiation
- through benchmark supply chain practices, AI-enabled execution, digital
- operating tools, advanced analytics, and continuous improvement of fulfillment
- speed, visibility, reliability, and productivity.
- This individual will build a high-performing organization
- that embraces new technologies, simplifies work, improves decision speed, and
- delivers sustained progress in service, cost, cash, responsiveness, customer
- experience, and organizational effectiveness.
Specific Responsibilities
- Set the Americas regional supply chain
- strategy, operating priorities, and performance agenda to support business
- growth, customer loyalty, and Global Supply Chain objectives.
- Lead Demand Planning and commercial
- integration, improving forecast accuracy, forecast value-add, demand signal
- quality, and market intelligence across customer, channel, product, and
- promotional inputs.
- Represent Americas demand, customer, and
- channel requirements within enterprise S&OP, supply planning, inventory,
- and governance processes while maintaining clear regional accountability for
- customer-facing execution.
- Create industry-leading customer fulfillment
- capabilities that improve order visibility, delivery reliability,
- responsiveness, service quality, and customer satisfaction.
- Position supply chain as a source of regional
- competitive advantage by elevating the customer experience through fulfillment
- excellence, proactive service design, and disciplined operating routines.
- Lead Americas Customer Service,
- Transportation, Warehousing, Distribution, Inventory Deployment, Logistics, and
- regional supply chain continuous improvement with a focus on differentiated
- customer experience and productive cost-to-serve.
- Direct regional inventory deployment and
- product availability priorities to balance service, working capital, customer
- commitments, and channel requirements across the fulfillment network.
- Establish executive performance management
- routines and metrics that connect forecast quality, fulfillment reliability,
- customer service, logistics productivity, inventory health, cost, cash, and
- customer experience.
- Continuously benchmark industry-leading supply
- chain, demand planning, fulfillment, logistics, distribution, and customer
- service practices; translate external insights into practical capability
- improvements for Kohler.
- Champion AI-enabled planning, predictive
- insights, automation, workflow simplification, and digital operating tools that
- strengthen execution discipline, accelerate decisions, reduce manual effort,
- and improve organizational efficiency.
- Sponsor digital, analytics, automation, and
- process capabilities that improve planning effectiveness, fulfillment
- visibility, network productivity, and customer-facing performance.
- Build a high-performing regional leadership
- team with clear accountability, strong succession depth, and the capability to
- partner across Commercial, Finance, Operations, IT, Purchasing, Sourcing, and
- Global Supply Chain.
- Lead change with clarity and pace, simplifying
- ways of working, strengthening functional excellence, and creating a culture of
- innovation, accountability, continuous improvement, and trusted
- cross-functional collaboration.
Job description provided by Kohler Co..
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