Director, ECO Technology & Data

Location: San Francisco, CA

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

Happen Bank’s BSA Team, part of the Compliance Department, maintains an effective BSA/AML and Sanctions compliance program designed to protect the Bank from being used to facilitate money laundering, terrorist financing, and other illegal activity. As Director, ECO Technology & Data, you’ll lead the data, technology, and transaction monitoring strategy across the BSA/AML program, including Know Your Customer (KYC), transaction monitoring, and sanctions and watchlist screening.

You’ll also help advance broader regulatory compliance data and technology capabilities, identifying opportunities to strengthen compliance through modern technology, analytics, AI, and automation while maintaining the rigor and governance required in a regulated financial institution.

What You'll Do

Define and execute the strategy for BSA/AML data, technology, analytics, and transaction monitoring capabilities, aligning investments with regulatory requirements and program priorities

Serve as the primary leader for BSA/AML data and technology needs across business lines, partnering across Compliance, Technology, Risk, and other teams to deliver scalable solutions

Own the performance and ongoing evolution of BSA/AML technology, coordinating production issue resolution, system enhancements, and optimization across internal platforms and third-party vendors

Lead technology implementations that strengthen the BSA/AML program, including large-scale solutions supporting case investigations, transaction monitoring, KYC, sanctions, and watchlist screening

Build and manage the transaction monitoring rule development program, including rule design, optimization, analytics, and performance monitoring to effectively identify potentially suspicious activity

Partner with Model Risk Management on model governance, validation engagements, annual reviews, and remediation of identified issues

Own BSA/AML data requirements across risk assessments, reporting, quality assurance and controls, validation, regulatory inquiries, and issue remediation

Use AI and automation thoughtfully to improve transaction monitoring, analytics, and compliance workflows while maintaining appropriate rigor, explainability, governance, and human oversight

Build, lead, and develop a high-performing team, setting clear priorities and accountability while advancing the team’s technical, analytical, and compliance capabilities

About You

10+ years of experience in banking or financial services, with deep expertise in BSA/AML data, technology, analytics, or transaction monitoring

Bachelor's degree or higher, or equivalent combination of education and experience

Strong command of KYC, transaction monitoring, sanctions and watchlist screening, and the data and technology capabilities that support them

Experience with BSA/AML technology platforms such as Verafin, Bridger, Oscilar, or similar solutions, with an understanding of emerging tools and technologies

Demonstrated experience leading quantitative analytics functions, including setting strategy for model or transaction monitoring optimization and driving adoption across teams

Experience operating in fast-paced, dynamic environments and delivering high-quality outcomes across competing priorities, complex regulatory requirements, and evolving business needs

You set a high standard for how your team applies rigor, judgment, and integrity to BSA/AML risk decisions

You build strong partnerships across Technology, Risk, Compliance, and business teams and create alignment around strategy, priorities, and execution

You have a clear perspective on where AI creates genuine leverage across BSA/AML data and technology and have translated that perspective into how your team operates. You stay engaged with evolving regulatory expectations around AI, model risk, and data governance and maintain a high standard for responsible adoption

You lead through ambiguity, set direction for the function, develop strong talent, and hold your team accountable for measurable outcomes rather than activity

Nice to Have

Experience with sanctions and watchlist screening technology

Experience supporting regulatory examinations related to BSA/AML or Sanctions programs

CAMS or similar AML certification

Work Location

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Notice on AI Tool Use

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.

We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure.

We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.

Additional Locations: Lehi, UT, New York, NY