Head of National Accounts, Windows & Doors

Location: United States-Remote

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

Happen Bank is looking for a Head of National Accounts Director – Home Improvement to drive national account growth within our Home Improvement business, with an initial focus on Windows & Doors. In this role, you’ll identify, acquire, and expand high-value enterprise relationships across manufacturers, distributors, private equity-backed platforms, multi-location brands, and other large home improvement operators

You’ll combine strategic market development with hands-on business development, using market and competitive insights to identify opportunities, build enduring executive relationships, and grow incremental sales volume. You’ll also partner closely with our Partnerships team and cross-functional stakeholders to strengthen Happen Bank’s value proposition and expand our position in priority Home Improvement verticals.

What You'll Do

National Account Growth & Acquisition

Define and execute the national account growth strategy for assigned Home Improvement verticals, identifying and prioritizing high-value enterprise opportunities using market data, customer insights, and competitive intelligence

Build and manage a qualified pipeline of manufacturers, distributors, private equity-backed platforms, national dealers, multi-location brands, and other strategic prospects through direct and channel partner opportunities

Lead complex enterprise sales cycles from prospecting and discovery through solution development, negotiation, contracting, onboarding, and launch

Build trusted relationships with executive and operational decision-makers, using a consultative approach to understand financing needs and position Happen Bank as a differentiated solution

Account Expansion & Performance

Own and expand strategic National Account relationships, building relationships across multiple levels of the client organization and identifying opportunities to increase utilization, sales volume, product adoption, and long-term partnership value

Lead partner training, business reviews, and ongoing performance discussions, ensuring clients receive timely and relevant information and maintaining clear communication throughout the relationship

Monitor account performance against contractual terms and commitments, proactively identifying discrepancies and leading actions to address performance gaps while protecting the partner relationship and Happen Bank’s business interests

Serve as the primary commercial point of contact when complex partner issues arise, coordinating across internal teams to drive timely resolution and communicate clearly with the client

Maintain disciplined pipeline and opportunity management, forecasting, and performance reporting using CRM, analytics, and AI-enabled tools where appropriate

Market & Sales Leadership

Develop relationships with relevant industry associations and represent Happen Bank at conferences, trade shows, and other industry events

Monitor market and competitive trends and translate insights into recommendations that strengthen Sales and Marketing strategy, product positioning, and go-to-market execution

Serve as a subject-matter expert in business development discussions, identifying and prioritizing enhancements and opportunities that strengthen Happen Bank’s value proposition, revenue growth, and market share

Provide strategic leadership and expertise across the broader sales organization, helping teams pursue complex opportunities and improve business development effectiveness

About You

10+ years of B2B sales or business development experience, including experience across inside and outside sales environments

Bachelor’s degree or higher in a related field; or equivalent combination of education and work experience

5+ years of National Account sales experience with demonstrated success managing complex enterprise relationships

Proven track record of delivering revenue growth through both new business acquisition and organic account expansion

Strong strategic and analytical capabilities with the ability to identify market opportunities, prioritize high-impact opportunities, and translate insights into action

Strong commercial judgment and experience navigating complex enterprise sales cycles, negotiations, and partnership agreements

Ability to build trusted relationships and influence stakeholders at all levels of an organization, including senior and executive decision-makers

Excellent written, verbal, negotiation, and presentation skills

Ability to operate effectively across cross-functional teams and influence outcomes without direct authority

Comfortable traveling nationally 30–40%, including overnight travel and occasional weekends

You understand how to apply AI to complex business development work to improve research, account strategy, analysis, and execution. You use it thoughtfully to unlock better outcomes while maintaining a high bar for data integrity, confidentiality, and where human judgment matters most

Nice to Have

Experience in financial services, particularly consumer or retail lending

Experience in the Home Improvement industry, particularly Roofing or Windows & Doors

Established relationships with manufacturers, distributors, private equity-backed platforms, multi-location operators, or relevant industry associations

Work Location

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Notice on AI Tool Use

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

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We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.