Transfer Agent Oversight Associate

We are keen to hire an Associate to lead the oversight of Transfer Agent activities for a range of Luxembourg-domiciled fund structures, with a focus on semi-liquid alternative fund vehicles distributed to wealth management and private credit client channels.

You will own day-to-day oversight for outsourced Transfer Agency activities performed by external and internal TA providers; monitor and challenge TA performance against SLAs and KPIs covering subscriptions, redemption, transfers, switches, etc.; oversee controls specific to semi-liquid fund mechanics; track and resolve incidents; and act as a key point of escalation for distribution and wealth platform queries relating to TA processing.

You will serve as a subject matter expert on the operational mechanics of semi-liquid/evergreen alternative fund structures told into wealth channels and partner with Product and Distribution teams on the design and operational feasibility of new semi-liquid fund launches.

You will have oversight of distribution and placement fees, contribute to the fee governance framework and act as a key point of contact for the resolution of queries or disputes relating to fee calculations.

Lastly, in addition to the BAU oversight, you will lead and co-lead strategic change initiatives such as service provider transitions and migrations and related operating model transformations.