- Demonstrated experience administering a LMS, preferably CSOD or a similar enterprise learning platform
- Experience providing application support, troubleshooting system issues, and working with vendors and technical teams to resolve incidents and service requests
- Excellent stakeholder management, communication and influencing skills, with the ability to engage effectively with business leaders, learning teams, vendors and support partners
- Strong analytical and problem-solving capabilities, with the ability to interpret learning data and translate insights into recommendations
- Strong attention to detail with the ability to manage multiple priorities, deadlines and operational activities simultaneously
- Experience developing and maintaining process documentation, knowledge articles, standard operating procedures and training materials
- High level of customer focus with a commitment to delivering an excellent learner and stakeholder experience
- Ability to work independently, demonstrate ownership and drive outcomes in a fast-paced environment
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and reporting tools
- Experience supporting HR, Learning, Talent or People systems environments is an advantage
- Exposure to learning content standards (SCORM, AICC, xAPI), learning technologies, integrations and digital learning ecosystems is an advantage.
- We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
Job description provided by Macquarie Group.
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