Director, Specialist Sales (Loyalty)

Location: Tokyo, Japan

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Overview

A self-motivated and experienced salesperson to drive the sales of Mastercard's customer engagement and loyalty platforms and services in Japan. This includes our global rewards and offers platforms, redemption services, personalisation engine (called Dynamic Yield) and travel and everyday benefits for cardholders such as insurance and airport lounges. You will be part of the sales specialist unit in Asia Pacific, reporting to the Vice President of Sales, delivering customer centric solutions focused around developing winning customer value propositions, usage and retention programs for our client brands.

Role

You will be pitching to both financial institutions and large retail and commerce merchants in Japan and opportunistically in South Korea looking to drive long term platform and service sales using our leading global technology and consulting expertise, creating loyalty and personalisation solutions which drive improvements in customer lifetime value.

All About You

• Proven ability to drive platform sales with a marketing flair to sell customer solutions rather than technology.
• You are likely to come from a sales and marketing background where you can understand the client's pain point, create a solution working with our Solution Engineers and then pitch with a clear story in mind.
• You will be responsible for the end to end sales process from pitch to commercials, negotiation and contracting.
• Highly regarded is experience in loyalty and/or personalisation (either agency or client side)
• Ability to collaborate with internal and external stakeholders but also not afraid to generate your own leads. A candidate with a good sales process discipline will be highly regarded.
• Fluent in Japanese and English (Korean would be a big bonus but not a requirement).

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.