Location: London, England (Devonshire Square)
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Overview
Mastercard Services is a key differentiator for Mastercard, combining data, insights, consulting, innovation, digital capabilities and execution support to help customers address important business challenges and unlock sustainable growth.
Mastercard Services Business Development is responsible for driving sales and revenue growth by identifying, developing and closing client opportunities. Working with account teams and Services specialists, the team translates client needs into compelling propositions across consulting, innovation, marketing, analytics and digital solutions. The role requires consultative selling, disciplined pipeline management, commercial negotiation and strong client relationships to convert opportunities into signed deals and deliver against sales and revenue targets.
The Director, Services Business Development – CNPF will accelerate Services growth across Commercial & New Payment Flows through two complementary accountabilities: directly owning and converting selected Corporate/B2B opportunities, and coordinating the divisional CNPF Services agenda. The role combines commercial leadership and Corporate/B2B payments expertise with cross-market coordination.
Role responsibilities
Drive Services growth across CNPF (Commercial & New Payment Flows)
- Develop and execute the divisional Services Business Development agenda for CNPF, especially on the Corporate Solutions side, aligned with market and client priorities.
- Identify where Mastercard Services capabilities can accelerate CNPF growth and translate these needs into actionable, commercially viable propositions.
- Build and manage a strong pipeline of CNPF Services opportunities, with particular focus on Corporate/B2B clients.
- Deliver against applicable Services sales and growth objectives.
Own priority Corporate/B2B opportunities
- Take direct ownership of selected priority Corporate/B2B client opportunities identified through divisional CNPF plans.
- Lead opportunities from identification and qualification through solutioning, proposal development, commercial negotiation and closure.
- Build senior client relationships and translate complex commercial-payments challenges into differentiated Services propositions.
- Partner with account teams, CNPF sales colleagues and Services specialists to mobilise the right capabilities and deliver compelling client outcomes.
Coordinate the divisional CNPF Services agenda
- Act as the primary Services Business Development coordination point for CNPF across the Division.
- Connect divisional priorities across Corporate/B2B and SME with relevant Services capabilities, opportunities and execution plans.
- Drive consistent execution across markets while reflecting local client and commercial priorities.
- Support consolidated CNPF Services status updates, pipeline visibility and performance tracking in alignment with the Europe CNPF Services agenda.
- Provide specialist support and coordination for SME opportunities; direct ownership of individual SME sales opportunities will generally remain with the relevant Services Business Leads.
Build and scale CNPF commercial expertise
- Bring strong Corporate/B2B payments expertise to client engagements and internal opportunity development.
- Capture market and client insights and help translate successful approaches into repeatable commercial plays.
- Contribute to sales enablement, knowledge sharing and the development of scalable CNPF Services propositions.
All About You
Domain expertise
- Strong understanding of the B2B payments ecosystem and relevant customer value chains is essential. Expertise in several of the areas below would be particularly valuable: Corporate/commercial cards and B2B payment flows; T&E, expense management and B2B Travel; Working capital, procurement and payables solutions; Commercial verticals and embedded payments; SME propositions
Commercial drive and sales execution
- Proven track record of delivering against ambitious revenue objectives by identifying, shaping, developing and closing complex commercial opportunities.
- Disciplined pipeline management and strong commercial judgement.
- Experience engaging senior client stakeholders and translating business needs into commercially viable propositions.
- Ability to navigate a complex matrix organisation and mobilise stakeholders around shared opportunities.
- Excellent written, verbal, presentation and client-facing communication skills.
Relevant background and qualifications
- Relevant candidates may have a background in corporate payments, commercial cards, B2B payment platforms, corporate treasury, payment networks, technology providers or B2B Travel ecosystem players.
- A strong commercial, business development or sales orientation is essential.
- Demonstrated experience in business development, sales or commercial roles within B2B payments, commercial payments, transaction banking or payment-related services.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Job description provided by Mastercard.
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