Supervisor Compliance, Auditing, & Monitoring

• At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).
• MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
• MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
• In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!
• We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included!
• Apply today to become a part of our dynamic team!

Competitive Pay

Advancement Opportunities

Medical, Dental & Vision Insurance

HSA Account w/Company Contribution

Pet Insurance

Company provided Life and AD&D insurance

Short-Term and Long-Term Disability

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Social Recognition Program

Employee Engagement Opportunities

CALM App

401k (with a matching program) / Roth IRA

Company Discounts

Payactiv/On-Demand Pay

Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

The Auditing & Monitoring Program Supervisor Under the direction of the Sr. Director, Compliance, Risk & Regulatory, this position leads the internal auditing and monitoring program. This individual will strengthen compliance with internal testing of policy and procedure management.

Responsibilities and Duties

• Oversee internal auditing and monitoring to ensure compliance with company policies and procedures.
• Supervise audit and monitoring staff
• Develop and maintain a risk-based audit and monitoring plan, adjusting priorities based on regulatory requirements, internal risk assessments, and audit outcomes.
• Oversee audit execution to ensure consistent methodologies, thorough documentation, and defensible results.
• Align audit activities with CMS, ACHC, and state regulatory standards, supporting ongoing accreditation readiness
• Partner with cross-functional leaders to drive process improvements and reduce compliance risk exposure (eg., Operations, Revenue Cycle, Credentialing, and IT)
• Serves as a subject matter expert on audit findings and regulatory expectations
• Maintaining version control of policies and procedures, including coordinating the production of documentation.
• Conduct the necessary research to develop internal policies and procedures that will support the company and regulatory compliance.
• Acts as internal administrator for associated software platform(s) used to manage policies and procedures.
• Works closely with manager and Training department to properly roll-out new and updated policies and procedures.
• Works closely with Supervisor, Compliance Regulatory on policies and procedures conducting the necessary research to develop internal policies and procedures that will support the company and regulatory compliance
• Developing and maintaining excellent relationships with staff to ensure consistent application of regulations and policies, advising/briefing/training staff as necessary.
• Other Projects as required.

Minimum Qualifications

Education: Bachelor’s degree in a related field

Experience/Knowledge/Skills/Physical Requirements

• DME Industry experience, preferably in a regulatory capacity
• Experience in internal audit and monitoring.
• Analytical skills refer to your ability to break down a problem, gather facts, and find a logical solution.
• Demonstrated ability to use Smartsheet, Microsoft Excel, Word and PowerPoint
• Familiarity with Medicare, State Medicaid and commercial insurance billing and reimbursements as related to DME
• Excellent verbal and written communication and customer relation skills.
• Excellent interpersonal and organizational skills (a team player).