Digital Marketing Coordinator

• At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).
• MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
• MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
• In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!
• Join Our Team!
• We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days.
• Benefits included!
• Apply today to become a part of our dynamic team!

Competitive Pay

Advancement Opportunities

Medical, Dental & Vision Insurance

HSA Account w/Company Contribution

Pet Insurance

Company provided Life and AD&D insurance

Short-Term and Long-Term Disability

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Social Recognition Program

Employee Engagement Opportunities

CALM App

401k (with a matching program) / Roth IRA

Company Discounts

Payactiv/On-Demand Pay

Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

The Digital Marketing Coordinator performs day to day tasks necessary to support Marketing and E-Commerce initiatives. Provide support to marketing functions of internal and external communications and brand awareness through social media, email marketing and other digital means. Perform E-Commerce order fulfillment as needed; ensuring that customers receive the correct items in a timely fashion, and they receive updated order status through fulfillment and delivery. Update E-Commerce inventory items.

Responsibilities and Duties

Marketing

• Under the direction of Marketing Manager and following marketing plan assist in creation and execution of email marketing campaigns for internal staff and customers.
• Create and distribute customer surveys.
• Prepare and distribute marketing materials for internal staff and external customers.
• Update website, Google listings and monitor reviews.
• Prepare weekly, monthly social, website and email marketing data reports.
• Manage promotional materials inventory as well as print inventory for sales and other departments within MSC.
• Print and ship approved marketing collateral for sales and other areas of organization.
• Assist in shipping event materials and maintaining log to ensure timely delivery and return of show items including tabletop accessories, pop up signage and giveaways.
• Support Employee engagement through emails, newsletter distribution and corporate events.
• Route marketing requests to Marketing Manager through IT portal.

Electronic Commerce

Order Fulfillment

Ensure customer orders are placed with various vendors and order status is updated as products are shipped, as needed.

Catalog Management

• Add, remove, and maintain products in online catalog.
• Add, review, and modify product descriptions to ensure effective descriptions and unique content, including features and benefits.
• Ensure proper pictures are displayed and manufacturer hyperlinks are current.
• Support and distribute weekly e-commerce email marketing campaigns.

Marketing

• Create and distribute email marketing campaigns to internal staff and customers.
• Create and distribute customer surveys.
• Prepare and distribute marketing materials to internal staff and customers.
• Support ongoing website maintenance.
• Analyze website and email marketing data and prepare report.

Social Media

• Create social media campaigns across various platforms.
• Engage with customers via Social Media platforms, responding to comments and answering customer questions.
• Analyze social media metrics and present findings.

Additional duties

Miscellaneous assignments/projects as needed.

Qualifications

Education: College degree from an accredited college or university preferred.

Experience/Knowledge/Skills/Physical Requirements

1-2 years’ experience a plus, but not necessary.

E-Commerce experience a plus.

Microsoft Excel

Strong writing skills.

Social Media knowledge (Facebook, Twitter, etc.)

Personal Attributes

Self-Starter

Eager to learn

Analytically Inclined

Strong detail orientation

Strong multi-tasking skills

Creative

Pay starts no less than $20/hour