Software Engineer - AI Solutions and Automation + Support

Meta is seeking experienced engineers to join AI Solutions and Automation + Support (ASA+S), where we apply state-of-the-art AI and autonomous agents to the products and support experiences used by billions of people. We build agents that resolve real problems for users, creators and businesses, along with the platforms, evaluation systems and model infrastructure that let those agents ship safely and at scale. This is applied AI where research meets production: you'll build and optimise LLM and agentic systems, design the data and evaluation foundations that make them trustworthy, and take frontier techniques from prototype to production. It's deliberately high-leverage work; what we prove once becomes a platform other teams build on. If you want to work on genuinely novel agent problems and see your work reach real users quickly, this is where you belong.

Responsibilities

• Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences
• Implement custom user interfaces using latest programming techniques and technologies
• Analyze and optimize code for quality, efficiency, and performance, and provide feedback to peers during code reviews
• Set direction and goals for teams, lead major initiatives, provide technical guidance and mentorship to peers, and help onboard new team members
• Architect efficient and scalable systems that drive complex applications
• Identify and resolve performance and scalability issues, and drive large efforts to reduce technical debt
• Work on a variety of coding languages and technologies
• Establish ownership of components, features, or systems with expert end-to-end understanding

Minimum qualifications

• 8+ years of programming experience in a relevant language OR 4+ years experience with a PhD
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• Programming experience in a relevant language
• Demonstrated experience driving change within an organization and leading complex technical projects
• Experience utilizing data and analysis to explain technical problems and provide detailed feedback and solutions

Preferred qualifications

• Masters degree or PhD in Computer Science or a related technical field
• Experience with inference infrastructure, model evaluations, agent runtime, or synthetic data generation a plus
• Experience with frameworks like TensorFlow, PyTorch, or Scikit-learn
• Understanding of information retrieval concepts, such as indexing, querying, and ranking
• Demonstrated grasp of data structures and algorithms, including graph theory and optimization techniques
• Knowledge of NLP techniques, including text preprocessing, tokenization, and sentiment analysis
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)