Director, Group Benefits Data Strategy

The Team You Will Join

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

The Opportunity

The Director, Group Benefits Data Strategy is responsible for partnering with Group Benefits (GB) and MetLife's Data & Analytics (DnA) organization to improve data outcomes that enable better business decisions, service delivery, analytics, and AI capabilities across the U.S. Group Benefits business. Guided by our purpose – always with you building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity to shape how data is understood, governed, and leveraged across Group Benefits.

This role serves as the bridge between business and technology teams, translating complex business processes, products, and systems into actionable data strategies while helping business leaders understand and adopt data governance and quality practices. Success in this role will directly strengthen the data foundation supporting GB's current operations and future AI and analytics initiatives.

Key Responsibilities

• Serve as the bridge between GB and DnA, translating GB business, product, and system knowledge to DnA while helping GB leaders understand data governance and quality.
• Establish shared data definitions and resolve data ownership gaps across business areas, systems, and teams.
• Support Agile Release Trains (ARTs) by helping teams resolve data-related blockers, dependencies, and questions.
• Lead Data Councils to drive decisions, resolve issues, and prioritize data quality improvements based on business impact.
• Drive business outcomes through stronger, more trusted data that improves decision making, service, analytics, and AI readiness.

Required Qualifications

• 7+ years of experience in Group Benefits or a closely related insurance or employee benefits function.
• Demonstrated ability to resolve ownership, definition, or accountability gaps across teams and systems.
• Strong communication skills with the ability to translate between business and technical audiences.
• Experience working in a matrixed environment and influencing outcomes across multiple stakeholders.
• Ability to build structure, governance, and alignment in ambiguous environments.

Preferred Qualifications

• Knowledge of data governance and data quality concepts.
• Experience partnering with enterprise data governance or data management organizations.
• Understanding of how data quality supports AI and analytics solutions.
• Experience supporting Agile teams or Agile Release Trains (ARTs).
• Bachelor’s degree.
• The expected salary range for this position is $125,000 - $170,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.