Third Party Activation Integration Manager

The Team You Will Join

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

The Opportunity

The Integration Manager, Third Party Activation is responsible for leading the delivery of API integration initiatives with external partners. This role serves as the primary point of accountability for translating business and partner needs into clear requirements and driving execution from discovery through production readiness.

The Integration Manager partners closely with stakeholders across Group Benefits, Information Technology, and third‑party organizations to develop project plans, prioritize development efforts, and ensure operational alignment. Success in this role requires strong project leadership, effective stakeholder management, and the ability to deliver complex initiatives in a fast‑paced, growth‑oriented environment.

Key Responsibilities

Lead third‑party API integration initiatives from discovery through development, pilot, and go‑live, ensuring delivery aligns with business objectives and partner commitments.

Define and document business requirements, implementation approaches, and project plans that support scalable, repeatable integration solutions.

Oversee execution across multiple workstreams, including API development, operational readiness, and partner onboarding, ensuring risks, dependencies, and milestones are actively managed.

Manage project governance, prioritize development efforts in partnership with IT, track progress against plans, and escalate issues as needed to ensure timely delivery.

Develop and maintain strong working relationships with external partners, serving as the primary point of contact for connectivity initiatives through production release and general availability.

Coordinate across internal business teams, technology partners, and external vendors to ensure alignment, clear communication, and successful transition to ongoing support.

Required Qualifications

• Proven ability to translate business and partner needs into clear, actionable integration requirements
• Strong project and stakeholder management skills, with experience leading cross‑functional initiatives
• Experience working within the group insurance, benefits administration, or HCM ecosystem
• Proficiency using artificial intelligence tools to analyze data and surface clear, actionable insights for stakeholders and partners
• Ability to manage multiple priorities and deliver results in a dynamic environment
• Strong written and verbal communication skills, including experience engaging with external partners

Preferred Qualifications

• Experience leading API integrations or technology‑enabled third‑party partnerships
• Familiarity with data exchange models, implementation governance, and operational readiness planning
• Experience working with Benefits Administrators, HCM platforms, or HR technology providers
• Background in project management, product operations, or technology delivery roles
• At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.
• The expected salary range for this position is $84,800-$142,900. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.