Senior Federal Program Manager

Overview

Microsoft is seeking a Senior Federal Program Manager (Individual Contributor) - US Federal Civilian. As a program manager, you will:

Engage with US Federal government customer stakeholders to develop partnerships, leveraging broad technical expertise.

Drive customer satisfaction by engaging customer stakeholders positively, reviewing and analyzing customer feedback, and leveraging trusted internal relationships to act as the voice of the customer.

Adhere to project compliance standards, contractual requirements, and applicable customer compliance standards.

Drive project initiation for strategic and complex projects and programs by coordinating multiple workstreams and delivery teams.

Facilitate the contracting process for partner resources by briefing partners, coordinating candidate interviews, and identifying, onboarding, and acclimating partner resources to the team.

Develop detailed program and project management plans to drive predictable delivery across strategic, complex, multi-workstream engagements; review defined metrics, proactively monitor and track risks, ensure timely completion and quality of deliverables, and manage stakeholder communications.

Drive timely project closure by ensuring completion of project sign-off activities.

Apply advanced knowledge across program and project management disciplines, share knowledge across teams, mentor colleagues to address identified skill gaps, and promote peer alignment and lessons learned across engagements.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The Senior Federal Program Manager serves as the orchestration lead for Microsoft’s most strategic and complex Federal work. This role collaborates across Sales, solution architects, partners, delivery teams, and customers to ensure opportunities are properly qualified, structured, governed, and successfully delivery. The Senior Federal Program Manager drives deal readiness, partner coordination, risk management, financial oversight, and stakeholder alignment from pursuit through delivery.

Deal Shaping & Pursuit Support

• Support complex Federal pursuits from qualification through contract award and project delivery.
• Collaborate with Sales, Architects, and Delivery teams to assess deal feasibility, delivery readiness, and execution risk.
• Contribute to the development of statements of work (SOWs), estimates, work breakdown structures (WBS), staffing plans, and delivery strategies.
• Ensure opportunities are structured for successful execution and aligned to customer outcomes.

Partner & Stakeholder Orchestration

• Serve as a central coordination point across Microsoft teams, partners, and customer stakeholders.
• Facilitate partner identification, onboarding, contracting, and engagement activities.
• Drive alignment among Sales, Solution Areas, Delivery organizations, and partner ecosystems.
• Lead governance and stakeholder communications to ensure clarity, accountability, and execution momentum.

Program Delivery Governance

• Establish delivery plans, resource strategies, governance structures, and success criteria for complex engagements.
• Manage risks, dependencies, issues, change control processes, and compliance requirements.
• Monitor project health, milestones, KPIs, and delivery commitments.
• Ensure readiness for Sales-to-Delivery handoff and successful transition into execution.

Financial & Business Management

• Track project financials, including forecasting, budget management, revenue attainment, and resource utilization; support consumption acceleration and identify opportunities for additional business growth.
• Contribute to forecasting, backlog management, and portfolio health reviews.
• Drive accountability for profitability while balancing customer success and delivery excellence.

Project Team Leadership & Enablement

• Lead multiple concurrent, cross-functional project teams through ambiguity, competing priorities, and complex delivery environments.
• Create an inclusive, respectful, and psychologically safe environment where team members can raise concerns, challenge assumptions, and ask for help.
• Establish clear roles, decision rights, priorities, and accountability across workstream leads, consultants, architects, partners, and customer teams.
• Coach and empower project leaders while providing timely direction, constructive feedback, and escalation support.
• Proactively monitor team capacity, workload, morale, and delivery friction, and remove organizational and operational barriers that impede success.
• Navigate conflict with empathy and candor, balancing individual needs, customer commitments, and business outcomes.
• Recognize team contributions and foster collaboration, resilience, professional growth, and shared ownership of outcomes.

Risk, Compliance & Operational Excellence

• Ensure adherence to security, privacy, compliance, and Federal delivery requirements.
• Lead risk assessment activities and mitigation planning.
• Drive process consistency, documentation quality, lessons learned, and continuous improvement initiatives.
• Promote reuse of tools, intellectual property, and best practices across engagements.

What Success Looks Like

• Complex opportunities are qualified and structured earlier, and project teams have clear priorities, decision rights, roles, and accountability.
• Risks and dependencies are identified before commitments are made, and leadership receives concise, decision-ready information before intervention is required.
• Partners and delivery teams are engaged proactively, aligned to delivery objectives, and empowered to raise concerns and risks early.
• Customers experience a smooth transition from pursuit to delivery, and cross-team blockers are resolved quickly with commitments consistently closed.
• Deals accelerate consumption, improve delivery confidence, and strengthen customer trust while appropriately balancing team capacity, customer expectations, financial outcomes, and employee well-being.
• Project teams have clear priorities, decision rights, and accountability.
• Delivery leaders feel supported, empowered, and able to raise risks early.
• Leadership receives concise, decision-ready information before intervention is required.
• Cross-team blockers are resolved quickly and commitments are consistently closed.
• Team capacity, customer expectations, financial outcomes, and employee well-being remain appropriately balanced.

Required Qualifications

Bachelor's Degree in related field AND 3+ years experience in project management OR equivalent experience.

Other Requirements

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Preferred Qualifications

Able to obtain and retain a security clearance

Preference for an active Top-Secret clearance

Bachelor's Degree in related field AND 8+ years experience in project management OR equivalent experience.

4+ years financial management experience.

Reliable communication skills and the ability to build trusted relationships at all levels, across teams, geographies, and business functions.

Proven judgment and decision-making skills, with the ability to work effectively under continual deadline pressure and in ambiguous situations.

Ownership mindset, business judgment, and initiative, with demonstrated ability to operate entrepreneurially within a complex organization.

Consulting Project Management IC4 - The typical base pay range for this role across the U.S. is USD $101,800 - $193,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $126,100 - $207,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Automation, Art, Checks, Availability, Army, Accessibility, Procedure Development, Microsoft Word, Microsoft Excel, Maintainence

Common previous titles: Senior, Senior Technician, Technician, Training Manager, Senior Program Manager, Compliance Manager