Sales Excellence Lead, Global Scale

Overview

Microsoft Elevate is Microsoft's dedicated organization for advancing Education, Nonprofit, Workforce Development, and AI-for-Good outcomes globally. We bring together commercial expertise, technology innovation, partner ecosystems, skilling programs, policy engagement, and philanthropy to help organizations and communities accelerate impact in an AI-powered world. Through our people-first approach, Elevate works to ensure technology creates inclusive economic opportunity—ensuring that artificial intelligence enhances human potential rather than replacing it.

Microsoft Elevate is seeking a strategic, data-driven Sales Excellence Lead, Global Scale. This role leads the end-to-end Global Scale Rhythm of Business. This role is responsible for planning and content development for the Elevate Scale organization Insights and Action Review, including weekly MBUs.

Working across Elevate and in partnership with Analytics & Reporting, you will lead planning, future-state Rhythm of Business design, and internal communications. You will provide reporting, analysis, and planning in support of the Global Scale GM, establish consistent business review templates, and manage relationships with Strategy & Operations, Analytics & Reporting and finance partners.

You will build predictable connections across cross-functional teams, coach sales teams and partners, generate insights that inform sales and partner strategies, and promote effective use of systems and tools. This role combines strategic thinking, operational rigor, comfort with ambiguity, and the ability to influence across the organization without direct authority.

Responsibilities

Lead the Global Elevate Scale rhythm of business, including business reviews, planning, insights, executive preparation, communications, and follow-through. Consolidate key themes, actions, and opportunities across channel business reviews to support effective decision-making.

Design and evolve business-review processes in partnership with SMB Sales, Global Channel-Partner Sales, Sales Excellence & Operations, Reporting & Analytics, Finance, and other cross-functional teams. Establish consistent business-review templates and planning practices across the organization.

Provide executive reporting, analysis, and business insights in support of the Scale leadership. Identify trends, performance gaps, and opportunities across strategic priorities and translate data into actionable recommendations.

Deliver partner performance and sales insights that support go-to-market strategy, revenue management, renewals, partner activation, and sales execution. Use data-driven insights to identify opportunities and recommend corrective actions.

Guide sales-execution transformation and strategy adoption across the Elevate Scale team, including sales methodologies, renewal strategies, territory planning, and cloud solution priorities. Provide guidance and coaching based on business and performance insights.

Promote consistent use of sales processes, systems, and tools that improve internal and partner engagement. Consolidate feedback from supported teams and collaborate with engineering and partner teams to identify opportunities for tool and process improvement.

Lead planning and execution across key sales operations workstreams, including employee data management, quota planning, territory management, partner/customer segmentation, and partner record management. Partner with Business and Sales Operations and other stakeholders to support timely and accurate execution.

Required/minimum qualifications

Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 5+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field

OR equivalent experience.

3+ years experience using data to drive business outcomes or inform business decisions.

3+ years experience managing relationships with stakeholders, clients, and/or customers.

Additional or preferred qualifications

Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 8+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field

OR equivalent experience.

3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.

Experience leading sales execution, business rhythms, sales cadences, or partner performance management across a global or multi-segment organization.

Experience using data and business insights to inform decisions, identify opportunities, challenge assumptions, and translate complex information into actionable recommendations.

Experience partnering with executive stakeholders and cross-functional teams in a matrixed organization, including communicating recommendations, addressing differing perspectives, and influencing without direct authority.

Experience leading organizational or business transformation initiatives and supporting adoption of new strategies, processes, or operating models.

Understanding of business operations, market dynamics, competitive positioning, and the relationships among sales, partner, finance, and operational functions.

Experience developing executive-level proposals, presentations, and business narratives that communicate complex information clearly and support decision-making.

Experience managing multiple priorities and developing scalable plans from concept through execution with attention to detail and measurable outcomes.

Knowledge of Microsoft go-to-market strategies, partner or channel ecosystems, sales processes, or related technology-industry business models.

Database querying: knowledge of and ability to use database querying languages, tools, and/or applications for purposes such as obtaining, analyzing, structuring, and manipulating data.

Sales Excellence IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Insights from previous hires

Top skills: Business, Architecture, Digital Marketing, Customer Service, Communication, Campaigns, Analytics, Amazon Web Services (AWS), Acting, Accessibility

Common previous titles: Manager Customer Success, Sales Excellence Leader, Senior Sales Excellence Manager, Sales Excellence Manager, Business Program Manager, Senior Specialist, Technical Program Manager, Human Resources Generalist, Vice President Partner, Vice President Strategy