E-Commerce Sales Specialist

Job Summary

Midwest Fastener Corp. is seeking a motivated, detail-oriented E-Commerce Sales Specialist to support and grow our presence across major online marketplaces, including Amazon and Walmart, as well as other retail partner platforms.

This position will be responsible for managing marketplace activities, improving product listings, analyzing sales performance, and identifying opportunities to increase online sales and product visibility. As e-commerce continues to expand throughout our customer base, this role will also support traditional hardware retailers and other customers with the product information, content, and imagery needed for their online businesses.

The ideal candidate is analytical, organized, and comfortable working with technology, product information, and sales data. This individual should enjoy problem-solving, taking ownership of projects, and working with multiple departments to achieve results.

Key Responsibilities

E-Commerce Marketplace Management

• Manage and maintain Midwest's product presence across Amazon, Walmart, and other assigned e-commerce platforms.
• Monitor marketplace performance and identify opportunities to improve product visibility, sales, and customer engagement.
• Recommend and implement improvements to product listings, descriptions, imagery, and digital content.
• Research marketplace trends, competitor activities, and customer requirements to identify opportunities for growth.
• Support the introduction of new products and expansion into additional online marketplaces.

Sales Analysis & Growth Opportunities

• Review marketplace sales reports and product performance to identify trends, challenges, and opportunities.
• Recommend strategies to improve online sales, product positioning, and promotional effectiveness.
• Work with Sales and Marketing to support marketplace promotions and other sales initiatives.
• Monitor key performance indicators and evaluate the effectiveness of marketplace improvements.
• Provide recommendations to leadership regarding product opportunities, marketplace performance, and potential improvements.

Product Content & Customer Support

• Coordinate product information, descriptions, specifications, and imagery for e-commerce platforms and customer websites.
• Support product data submissions through Syndigo and other customer-specific portals.
• Partner with Marketing, Purchasing, and Product Management to ensure product information is accurate, complete, and consistent.
• Assist traditional hardware retailers and smaller customers with their growing e-commerce content needs.
• Identify opportunities to improve and streamline how product information is maintained and shared with customers.

Project Coordination & Process Improvement

• Take ownership of assigned e-commerce projects and coordinate activities across departments to ensure successful completion.
• Identify and recommend improvements to marketplace processes, product content management, and customer support activities.
• Work independently to resolve marketplace issues and coordinate solutions with internal teams and external partners.
• Assist with developing standardized processes to support the continued growth of Midwest's e-commerce business.
• Stay current with marketplace requirements, digital merchandising trends, and emerging e-commerce opportunities.
• Bachelor's degree in Business, Marketing, E-Commerce, or related field preferred; equivalent experience considered.
• 2–4 years of experience in e-commerce, marketplace management, digital merchandising, sales support, or related field preferred.
• Experience with Amazon Seller Central, Walmart Marketplace, Syndigo, or similar platforms preferred.
• Strong Microsoft Excel skills and ability to analyze sales and product data.
• Excellent organizational skills with strong attention to detail.
• Ability to manage multiple projects, prioritize responsibilities, and meet deadlines.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently, exercise sound judgment, and collaborate across departments.
• Comfortable learning new systems and adapting to changing business and customer needs.
• Where: Northfield Location
• Hours: Full Time
• All qualified applicants will receive consideration for employment without regard to any characteristics or status protected by applicable law.